Rheumatology Institutional Specialist – New York City

The Rheumatology Institutional Specialist (IS) is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. The company will not sponsor visas for this position. Candidates must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.

About the Role

The Rheumatology Institutional Specialist will ensure proper access pull-through in key hospitals with the rheumatology brand portfolio. Responsibilities include generating demand by creating, coordinating, and executing a strategic business plan for top priority hospitals within designated rheumatology academic and government institutions. The role involves collaboration with rheumatology sales, marketing, US market access, patient services, and other home office staff to implement institution-centered programs aligned with business unit strategic goals and legal/compliance policies.

Responsibilities

• Build institutional advocacy around formulary adoption of rheumatology brands to drive appropriate utilization of approved products.
• Increase demand by creating, organizing, and executing a strategic business plan for key strategic hospitals within designated rheumatology academic and government institutions.
• Collaborate with local partners to develop and sustain strategically focused business plans tailored to specific institutions, reflecting a comprehensive understanding of local market dynamics.
• Exhibit thorough understanding of the disease area, market dynamics, competitors, industry trends, and cross-functional strategies to proactively address business opportunities and challenges.
• Execute sales activities by delivering presentations on products and disease states, sharing approved clinical data with physicians and their teams.
• Establish key business relationships within hospitals, engaging with clinicians, administrative staff, and decision-makers to network and collaborate on initiatives.
• Facilitate cross-functional Area Team Meetings (ATMs) for designated hospital accounts, developing and executing business strategies to meet product access and sales targets.
• Regularly evaluate key customer needs and provide tailored insights to field and headquarters teams to implement new strategies.
• Assist Area Business Leaders in identifying significant business opportunities and diagnosing challenges within designated hospitals and adjacent markets.

Requirements

• Bachelor’s degree from a 4-year college or university.
• 5+ years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams, including 2+ years in hospital sales or a similar role managing sophisticated accounts (e.g., large academic centers) within the past 5 years.
• Candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome, especially with strong field leadership and customer engagement experience.
• High degree of understanding of the therapeutic area and a strong record of product knowledge expertise.
• Robust business background with the ability to collaborate cross-functionally in sophisticated matrix environments.
• Must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
• Ability to travel 60-80% over a broad geography, including driving and/or flying within the territory. A valid driver’s license is required.
• Driving is an essential function of this role. Reasonable accommodations may be provided for medical restrictions if they do not eliminate the essential function of driving.

Qualifications

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on healthcare professionals regarding sophisticated products or reimbursement pathways.

COVID-19 Vaccine Policy: While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result, employees in customer-facing roles must adhere to customers’ credentialing guidelines, which may require vaccination. Reasonable accommodation requests for those unable to be vaccinated will be considered as required by law.

For field roles with a dedicated training period: The individual hired will be required to complete initial training, including home study, up to 8 hours per day and 40 hours per week.

Pay

The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary is determined based on relevant skills and experience and is reviewed periodically. Compensation includes a performance-based cash incentive and eligibility for annual equity awards.

Benefits

• Comprehensive benefits package including health, life, and disability benefits.
• 401(k) with company contribution and match.
• Generous time off package including vacation, personal days, holidays, and other leaves.