RFP Analyst

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

About the role

As the RFP Analyst, you will be responsible for managing, directing, facilitating, responding to, and completing both Request for Proposals and Request for Information documents submitted by Employee Benefit Representatives (sales) on behalf of Prospect Clients. You will support all Life, Disability, Absence / Leave and Supplemental Health Products. You will facilitate the development of comprehensive responses while coordinating and working with internal business partners including Distribution, Underwriting, Sales Support, and Fulfillment.

Responsibilities

• Complete RFP questionnaires on or before the due date: Respond with customized, accurate, persuasive responses; collaborate with subject matter experts across all functions, Sales, and the Underwriting team to write individualized responses that recognize each customer's unique benefit and service needs.
• Support the growth and increased functionality of the RFP Response database: Partner with Subject Matter Experts (SME) to complete comprehensive annual reviews, update all responses in the database, and add new responses on an ongoing basis as they come up in day-to-day work.
• Increase the visibility of the RFP Unit: Participate in strategy calls and follow-up calls; create and maintain the RFP Unit page on The Source; contribute consistently to Field Talk Online.
• Proactively identify opportunities in offering solutions to customers: Reach out to SMEs and collaborate with the Underwriting and Sales team to find ways to effectively position Sun Life's offerings.
• Build and maintain effective working relationships with a diverse group of internal partners.
• Utilize technology to efficiently respond to RFP Questionnaires and maintain high-quality responses in the RFP database.
• Meet time service delivery standards.
• Develop and provide RFP responses that help differentiate Sun Life in the marketplace.
• Support the identification and development of best practices.
• Work effectively in a high volume, transaction-oriented environment with a strong focus on details.

Requirements

• BA/BS degree preferred or applicable industry-specific experience.
• Demonstrated strong written and verbal communication skills and experience.
• Strong time management skills, and a responsive, service-oriented professional approach.
• Ability to work independently and as part of a team.
• Detail-oriented, well-organized, and capable of managing a high volume workload with competing demands.
• Strong Microsoft Excel and Word knowledge.
• Ability to develop and maintain effective, professional business relationships across all levels of the organization.
• Ability to work with a diverse range of people.

Pay

The salary range for this role is $65,900 - $98,900. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. This position is also eligible for a discretionary annual incentive award based on individual performance as well as the overall performance of the business.

Benefits

• Generous vacation and sick time.
• Market-leading paid family, parental, and adoption leave.
• Medical coverage.
• Company-paid life and AD&D insurance.
• Disability programs.
• Partially paid sabbatical program.
• 401(k) employer match.
• Stock purchase options.
• Employer-funded retirement account.
• Flexible, inclusive, and collaborative work environment that supports career growth.