RevOps Manager, Forecasting and Analytics (Remote)

We believe in the power and joy of learning. At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's Higher Education business supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year, and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed.

Our culture values inclusion, engagement, and discovery. We recognize the value of diverse perspectives and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives integrated into the fabric of how we work every day. Learn more about inclusion and belonging at Cengage.

About the role

This role supports revenue growth through sophisticated forecasting, territory optimization, and business insights powered by advanced technology. The ideal candidate has strong experience in sales analytics, forecasting methodologies, territory planning, and business intelligence, combined with a passion for applying AI and automation to revenue operations. This role involves close collaboration with Sales Management, Finance, and Central Analytics teams to translate forecasting and planning data into actionable strategies and deliver performance insights that support business growth.

Responsibilities

• Lead Sales Forecast Cadence. Monitor and interpret sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes.
• Monitor and refine planning strategies. Assess sales targets and geographical region models, capacity planning, coverage ratios, and efficiency assumptions. Provide data-driven recommendations to optimize territory design and align quotas, including support for mid-year adjustments.
• Partner closely with Finance and Sales leadership to ensure plans are equitable, executable, and aligned to revenue targets.
• Support the sales team. Partner with sales leadership and teams to refine strategies, improve execution, and support sales goal attainment.
• Own planning & forecasting interlock with cross-functional teams. Ensure that quota and territory plans are tightly connected to forecasting processes, enabling accurate performance tracking, risk identification, and scenario modeling.
• Leverage CRM and forecast data to ensure quality, consistency, and structure required for accurate sales reporting, benchmark measurement, and performance insights.
• Work with collaborators across departments to align sales initiatives, quotas, data definitions, and analytical methodologies with broader organizational objectives.
• Provide actionable insights. Deliver data-driven insights by translating sophisticated data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.
• Establish forecasting policy, documentation, and change-control processes; maintain a single source of truth.
• Find opportunities for process automation and operational efficiency using AI tools and workflow technologies.

Requirements

• 12+ years in sales forecasting, GTM planning, or business intelligence roles with growing scope and complexity.
• Expert proficiency in Excel, CRM platforms, Gong, and data visualization tools (e.g., PBI).
• Demonstrated ability to synthesize complex data into executive-ready narratives.
• Strong collaborator management skills with experience influencing at the leadership level.
• Recognized as a subject matter expert in forecasting and sales planning practices.
• Certifications in analytics, program management, or CRM platforms are a plus.
• Familiarity with AI tools, predictive analytics, and generative AI applications.

Pay

The full base pay range for this position is $88,600.00 - $115,200.00 USD. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program with a target of 15% annually.