RevOps Analyst

About the role

We’re hiring a RevOps Analyst / Sr. Salesforce Administrator to support and extend our go-to-market systems, reporting into the Business Infrastructure Lead.

Responsibilities

• Implement, customize, and scale Salesforce and the broader GTM tech stack - Outreach, Enrichment Platforms and more, while also building custom tooling and AI-powered workflows where off-the-shelf solutions fall short.
• Build and extend Salesforce functionality under the direction of Business Infrastructure team (Apex, LWC, Flows, custom objects).
• Support custom forecasting logic, pipeline inspection views, and reporting beyond standard Salesforce features.
• Facilitate the variable compensation program by providing data quality and management support.
• Design and maintain reports and dashboards across Salesforce and connected tools to surface pipeline health, rep activity, and GTM performance for sales leadership and cross-functional stakeholders.
• Empower end users to build their own reports and dashboards through templates, enablement, and folder/permission structures that balance self-service with data consistency.
• Own day-to-day data hygiene across Salesforce and connected GTM systems including deduplication, field standardization, ownership cleanup, and bulk list uploads for marketing campaigns, and sales prospecting.
• Serve as the first line of defense for end user support including lead routing and assignment issues troubleshooting, round-robin logic, and SLA misses, and partnering with Marketing Ops to resolve enrichment or scoring gaps that block conversion.
• Help design and deploy AI- and LLM-powered GTM workflows (e.g., deal scoring, risk detection, activity summarization).
• Partner closely with Sales Stakeholders, Ops, and Engineering to turn requirements into shipped solutions.

Requirements

• 5+ years of experience building on Salesforce in a technical admin or developer capacity.
• 5+ years supporting Sales, RevOps, or GTM teams.
• Working knowledge of Salesforce, Apex, Lightning Web Components, and Salesforce Integrations.
• Experience testing and deploying solutions, ideally with source tracking and the Salesforce Metadata API.
• Experience implementing automation, custom objects, and non-trivial business logic.
• Practical understanding of GTM concepts: product catalogs, pipeline, forecasting, territories, renewals, expansion, compensation planning and administration.
• Hands-on experience working across an ecosystem of GTM tools including communication platforms, enrichment platforms, quoting tools, CLMs, e-signature platforms, etc.
• Hands-on experience building or integrating LLM-based workflows.

Preferred Skills

• Experience with source control, particularly for Salesforce deployments.
• Experience in PLG or developer-first companies.
• Experience with stakeholder management.
• Willingness to learn how to leverage AI to optimize output and outcomes.
• Experience managing or supporting variable compensation programs.