Reverse Loan Officer

Essential Functions of the Role

• Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals.
• Maintain a pipeline of applications within federal and state regulations.
• Analyze reverse mortgage applications and determine the programs best meeting the needs of the consumer.
• Gather required application data and provide initial documents and disclosures to the applicant.
• Communicate and educate the consumer on qualified programs (both HECM and proprietary products if eligible) including benefits and risks.
• Support communication through the loan process between operations staff and the borrower.
• Provide all applicable initial documents and disclosures to the loan processor.
• Work with assigned Benchmark branch(s) in the training, marketing and assisting in all aspects of Benchmarks’ reverse mortgage program.

Essential Knowledge/Skills/Abilities

• Strong communication skills
• Customer service oriented
• Prioritized and multi-tasks
• General knowledge of credit reports and Financial Assessment including Residual Income calculations
• Adapt to market changes
• Knowledge of the mortgage loan process
• Prioritize and multi-task
• Experience in reverse mortgage loan sales

Experience Requirements

• Minimum of 12 funded self-generated reverse mortgages in prior 12 months required.
• Built a solid referral base.

Education/Licensing Requirements

• High school diploma or equivalent required.
• Some college preferred.
• Licensed in market area and registered nationally in NMLS.
• Professional certification (CRMP) a plus.

Working Conditions

• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Frequent travel >50%.