Revenue Specialist II - Revenue Setup

What Will You Do?

• Research and input system architecture changes for insurance setup objects in support of generating revenue and claims for billing
• Implement and resolve highly complex payer contract requirements into DaVita’s systems
• Respond to internal teams’ inquiries on contract, revenue, plan management and billing attributes
• Communicate with insurance payers to understand network coverage, relationships and contract terms to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
• Process payer, partner and customer requests to ensure center and payer information is loaded into the billing system for accurate billing including single patient agreements
• Respond timely and accurately to payer communications and bulletins
• Collaborate with other revenue operations teams to ensure seamless processes across teams
• Help identify process changes and opportunities for continuous improvements
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
• Avoid identifying process changes and opportunities for continuous improvements

Minimum Qualifications

• A High School Diploma or equivalent required
• 2 years of healthcare experience in Revenue Operations or experience working with a variety of health care insurance payers
• Experience with using Microsoft Word, Excel, Access and Outlook
• Excellent communication skills: (Written & Verbal)
• Excellent decision making and problem-solving skills
• Ability to adapt quickly and manage stress
• Relationships Building: Working in teams and with other departments is central to this position

What We’ll Provide

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.