Revenue Recovery Specialist II

About the role

The Revenue Recovery Specialist II position supports the County Tax Collector's Office. Key responsibilities include collecting and servicing delinquent accounts for various County departments.

Responsibilities

• Preforms a wide scope of complex and specialized technical financial and statistical record keeping work; maintains and updates account receivables in various computer programs.
• Investigates delinquent accounts for collections of monies due, gathers and investigates financial information from credit sources.
• Uses a variety of methods and procedures for locating absent taxpayers.
• Establishes payment plans for delinquent tax payers.
• Prepares levy notices to financial institutions against delinquent tax payers.
• Maintains the mobile home transfer program by issuing demands for security deposits and issuing mobile home tax clearance certificates as requested by taxpayers and title and escrow companies.
• Affords assistance to the Assistant Treasurer-Tax Collector in the processes of preparing for a Tax Deed Sale, which includes reviewing and editing legal documents and publications.
• Fields inquiries from the general public, realtors, title companies, and mortgage companies related to property taxes, tax delinquency, special assessments, and transient occupancy taxes.
• Receives legal documents; examines documents for completeness and conformity to requirements; returns unacceptable documents; prepares files for new clients.
• Prepares new collection fee schedules according to legal code requirements; assigns internal trust numbers; sets-up billing codes; updates computer program.
• Collections payments, issues receipts, balances cash drawers; deposits collections into County Collector Trust for distribution; reconciles daily and monthly collections and distributions; fields collections.
• Prepares month-end distribution of payments, prepares transfers, prepares warrants to restitution victims, prepares reports to referring departments regarding monthly collections and balances; prepares monthly collection report to the Board of Supervisors; prepares and sends monthly client billings; prepares judgments for recording, prepares judgment satisfactions.
• Verifies, enters, retrieves, corrects, maintains, and updates information in computer collection system; maintains a variety of financial/statistical records.
• Affords assistance to other departmental personnel in performance of other duties; performs related duties as required.

Requirements

• Education and Experience: Equivalent to a High School Diploma or GED with college coursework in bookkeeping, accounting, business administration or closely related field. A Bachelor’s degree is preferred and may be substituted for equivalent experience.
• Four (4) years of responsible experience in government financial work and/or tax collection, including investigative methods, collection procedures, financial recordkeeping and cash handling.
• Must possess and maintain a valid Driver’s license.

Qualifications

• Knowledge, Skills and Abilities: Requires Knowledge of and Ability to:
• Knowledge of modern office methods, practices and terminology as it pertains to financial record keeping.
• Sufficient skills in reading, math, written and verbal communications necessary to perform journeyman level work.
• Ability to type accurately at a rate sufficient to perform duties on a satisfactory basis.
• Ability to operate with a high degree of productivity and accuracy from both written and oral instructions.
• Basic clerical skills and knowledge of various forms typically acquired in one or two years of clerical experience in a business environment.
• Ability to sustain close visual and mental attention in the performance of routine work.
• Ability to establish and maintain effective working relationships with fellow workers and/or other county department representatives.

Benefits

• Paid annual leave: 15-30 days per year based on years of continuous service.
• Vacation: 15-25 days per year based on years of continuous service.
• Sick leave: 1 day of sick leave with pay for each month of service from the date of employment.
• Holidays: 13 working days each year.
• Floating holidays: 3 working days each fiscal year.
• Retirement: County is a member of the Public Employees' Retirement System (PERS) integrated with Social Security.
• Group Insurance: County contributions for employee and dependent medical insurance with no-cost add-on dental coverage, County paid vision coverage, County paid basic life insurance, County paid emergency ground and air program services, County paid Employee Assistance Program, County paid Health and Wellness Program.
• Personal and Professional Development: Training and certification programs, career advancement opportunities.
• Voluntary Deferred Compensation Plan: Employees may elect to have a percentage of their salary deferred for pre-tax investment.