Revenue Operations Specialist, Commercial Operations

Key job responsibilities

• Enablement Design & Delivery — Help build a sales enablement program from the ground up. Define the enablement strategy, create scalable frameworks that accelerate rep productivity, and drive consistent execution across the commercial org. Partner cross-functionally to translate process changes, system updates, and new tools into actionable content. Establish metrics and feedback loops to measure effectiveness and continuously improve the program.
• Deal Operations Transformation — Partner with Sales, Legal, and Finance to redesign deal workflows that accelerate velocity and simplify complex, non-standard deals. Optimize deal review and approval processes, ensure SOX compliance, and serve as a key escalation point for deal structuring and pricing exceptions. Transform RFP/RFI qualification and response processes to minimize risk and strengthen competitive positioning.
• Revenue Operations Architecture — Contribute to the strategy and governance of the revenue tech stack, including Salesforce CRM. Define and enforce data integrity and governance standards. Partner with technical resources to translate business requirements into system enhancements, bridging systems, enablement, and deal operations.
• Process Design & Operational Frameworks — Lead cross-functional RevOps initiatives from vision through implementation. Design scalable processes that reduce friction, improve efficiency, and support growth. Own workstream management, maintaining visibility into priorities, timelines, and dependencies.

Basic Qualifications

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience in finance, business management and sales operations

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Project Management Professional (PMP) or equivalent certification
• 3+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience