Revenue Operations (RevOps)

Responsibilities

• Own and optimize Salesforce (or equivalent CRM) architecture, workflows, and data integrity
• Build and maintain dashboards for pipeline, forecasting, and performance tracking
• Manage integrations across GTM tools (CRM, marketing automation, billing, etc.)
• Ensure clean, accurate, and actionable data across all revenue systems
• Partner with Sales leadership to improve pipeline visibility and forecasting accuracy
• Establish pipeline hygiene standards and enforce best practices
• Build reporting to track conversion rates, deal velocity, and win/loss trends
• Design and optimize sales processes from lead → close → expansion
• Support territory planning, account segmentation, and ICP definition
• Help operationalize outbound and inbound pipeline generation strategies
• Partner with Sales on deal tracking, inspection, and execution
• Cross-functional Alignment: Work closely with Marketing, CS, and Finance to align on funnel metrics and reporting
• Support handoffs between teams (lead routing, onboarding, expansion)
• Identify operational bottlenecks and implement scalable solutions

Requirements

• 4–7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations
• Experience at a high-growth, VC-backed startup (Series A–C preferred)
• Strong hands-on experience with CRM systems (Hubspot or similar)
• Deep understanding of pipeline management, forecasting, and sales metrics
• Experience building dashboards and working with data (Excel, Google Sheets, BI tools)
• Familiarity with SaaS or usage-based / consumption pricing models
• Strong problem-solving skills and ability to operate in ambiguity
• Excellent communication and stakeholder management skills