Revenue Operations Manager

About the role

The RevOps Systems Manager owns HubSpot end-to-end as the system of record for Xe's Sales organization, along with the integrations that connect it to the broader Revenue tech stack. Your mandate is to transform HubSpot and the adjacent tools from simple CRM into a high-performance operating system that drives reliable reporting and seamless global GTM motions.

Responsibilities

• Serve as the primary architect for HubSpot configuration, aligning the platform with Xe’s end-to-end customer journey
• Partner across Sales, Marketing, and Compliance to gather requirements and translate commercial needs into technical system design
• Establish data standards and own the "Global Data Dictionary."
• You are the gatekeeper who says "no" to fluffy requests that compromise system integrity or scalability.
• Develop and execute a roadmap for the revenue tech stack, ensuring the infrastructure anticipates the needs of a multi-region, high-volume sales organization.
• Own the configuration of Custom Objects, Advanced Workflows, and Operations Hub.
• Lead the technical integration between HubSpot and the broader stack (e.g., ZoomInfo, TalkDesk, Data Warehouse, BI tools).
• Build and maintain sophisticated automation, including lead routing, lifecycle motions, scoring, and revenue attribution, using advanced HubSpot features and AI-driven logic where appropriate.
• Act as the Tier-3 support for the stack. When a sync breaks or data drifts, you have the hands-on proficiency to diagnose the issue at the API or workflow level and fix it.
• Direct partnership with team leads to monitor system adoption.
• Own the HubSpot Sandbox and the release cycle. You ensure that every update is documented, tested, and enabled through clear materials for the end-users.

Requirements

• 4+ years HubSpot administration: Expert-level command of Operations Hub, Custom Objects, and sophisticated workflow logic.
• Systems thinking: Proven experience designing and scaling CRM architecture for B2B sales organizations (50+ users) in a fast-paced environment.
• Strategic communicator: Ability to navigate complex stakeholder landscapes and explain technical constraints in business terms.
• The "Builder" DNA: Proficiency with APIs, webhooks, and the ability to read/audit custom code (JavaScript) within HubSpot.
• High ownership: You thrive on owning the blueprints and the engine. You are as comfortable in a strategy deck as you are in an integration log.

Preferred Experience

• Managing CRM architecture across multi-region environments in a fast-pace Fintech or SaaS company.
• Experience managing external RevOps contractors or agencies to deliver technical projects.
• Experience using data to drive resource allocation and system improvements.

Perks & Benefits

• Medical, Dental & Vision Insurance
• 401K Plan with Match
• Employee Stock Purchase Plan
• Paid Vacation / Sick Leave
• Hybrid Work Schedule
• Tuition Assistance
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!
• Plumm Mental Health and Wellbeing Volunteering day for a charity of your choice

Pay

The reasonable estimated pay for this (Salary Exempt or Non-exempt hourly rate) role ranges from ($120,000USD to $150,000USD). Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience.

Schedule

We offer a hybrid work schedule.