Revenue Operations Manager

About the role

The Revenue Operations Manager is the strategic owner of Fuel Cycle’s revenue systems, processes, data governance, and operational infrastructure. This role sits at the intersection of Sales, Marketing, Customer Experience, Finance, Product, and IT, ensuring the go-to-market engine runs efficiently, scales cleanly, and produces trusted insights for leadership.

Location

This is an onsite role requiring five days per week in the office.

Key Responsibilities

• Revenue Systems Governance: Serve as the strategic steward of Fuel Cycle’s revenue technology stack, including Salesforce, Pardot/Account Engagement, DealHub, Gong, Zapier, and Seamless. Manage integrations, enforce data governance standards, and maintain documentation of architecture, workflows, and dependencies. Continuously assess stack scalability and partner with GTM and IT teams to align business needs with system capabilities.

• Salesforce Business Process Ownership: Own the business logic, workflows, and reporting requirements that drive revenue performance inside Salesforce. Define opportunity stages, territory models, and coverage frameworks. Translate business requirements into scalable Salesforce solutions. Ensure process adoption and alignment across the organization.

• AI & Automation Lead: Fuel Cycle’s RevOps automation strategy and AI-enabled productivity initiatives. Own RevOps Bot 2.0, Salesforce ↔ Claude integrations, and associated knowledge systems. Maintain prompts, governance standards, and operational documentation. Identify and implement automation opportunities; design new AI-driven capabilities. Lead adoption and change management for AI-enabled tools. Stay current on emerging technologies and recommend improvements.

• Revenue Data Quality & Reporting: Own the integrity and reliability of revenue data across the organization. Monitor pipeline data quality and maintain lead-to-opportunity attribution. Oversee forecast hygiene and enforce reporting standards. Build executive dashboards, scorecards, and KPI reporting. Identify and resolve data issues before they reach decision-makers.

• Revenue Process Optimization: Continuously improve the effectiveness of Fuel Cycle’s go-to-market engine. Drive funnel optimization and improve lead management and conversion performance. Support territory redesign and lead sales productivity programs. Analyze bottlenecks, implement automation to reduce manual effort. Measure the impact of every improvement and refine continuously.

• Executive Partnership: Act as a strategic operational partner to Fuel Cycle’s executive team. Deliver performance dashboards and support forecast inspections and revenue reviews. Surface pipeline risks proactively and produce analytics that inform business decisions. You’re not just reporting on the business—you’re helping leadership understand and act on it.

Who you’ll work with

• Chief Revenue Officer

• VP, Sales

• Enterprise Sales Directors

• Sales Development Strategists

• Marketing team

Your Success Metrics

• First 90 Days: Deep understanding of Fuel Cycle’s systems, workflows, reporting architecture, and stakeholder priorities. Visibility into operational risks, process gaps, and data quality issues. Trusted relationships across Sales, Marketing, CX, Finance, Product, and IT.

• Within 6 Months: Measurable improvements in reporting accuracy, data quality, and operational consistency. Process enhancements that increase productivity and reduce manual effort. Expanded AI and automation capabilities. Stronger forecasting discipline and executive visibility.

• Long-Term: A scalable, data-driven Revenue Operations function that enables predictable growth and informed executive decision-making. Revenue Operations recognized as a strategic partner that drives alignment across teams, systems, and processes.

What you’ll bring

• 5+ years in Revenue Operations, Sales Operations, or a closely related field

• Strong Salesforce expertise across process design, workflow automation, reporting, and data management

• Experience managing complex revenue technology ecosystems and integrations

• Deep understanding of pipeline management, forecasting, territory design, and revenue analytics

• Proven ability to lead cross-functional operational initiatives and influence stakeholders at all levels

• Excellent analytical skills with exceptional attention to detail

• Strong written and verbal communication skills

Preferred

• ServiceNow, DealHub, Gong, Pardot, ChurnZero, or similar GTM platforms experience

• Experience designing and deploying AI-enabled business processes

• Familiarity with Claude, ChatGPT, AI agents, prompt engineering, or workflow automation tools

• Experience supporting executive leadership with operational planning and analytics

Benefits & Perks

• Comprehensive Health Coverage

• 401(k) with Company Match

• Equity Purchase Option

• Flexible Work Schedule

• Generous Time Off

• Paid Parental Leave

• Monthly Internet & Phone Stipend

• Wellness & Lifestyle Perks

• Team Connection Perks

Compensation Overview

The expected starting salary range for this position is $115,000 - $120,000. This range represents the typical starting compensation offered to candidates hired into this role. Final base salary will be determined based on a variety of factors, including location, work experience, skills, knowledge, education, and certifications. In addition to base salary, this role is eligible for a discretionary bonus with a target of 6% of base salary. Actual bonus amounts, if any, are determined at the company’s sole discretion and may vary based on individual performance, company performance, and market conditions. This role may also be eligible for an equity grant or purchase option. These components make up your total compensation package, which will be reviewed in greater detail during your initial recruiter conversation.

Commitment to Diversity, Equity, and Equal Opportunity

Fuel Cycle is committed to supporting the well-being, flexibility, and growth of our team. We offer a competitive and inclusive benefits package that includes: Comprehensive Health Coverage, 401(k) with Company Match, Equity Purchase Option, Flexible Work Schedule, Generous Time Off, Paid Parental Leave, Monthly Internet & Phone Stipend, Wellness & Lifestyle Perks, and Team Connection Perks. We stand firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. Fuel Cycle is an equal opportunity employer and fully complies with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process.