Revenue Operations Manager

About Blacksmith

We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs. Today, we orchestrate tens of millions of Firecracker VMs each month, running CI for 2,500+ companies and hit ~$10M in ARR in less than 2 years. We operate thousands of bare-metal machines across multiple regions, regularly schedule 100k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves. We’ve raised $13.5M across Seed and Series A, led by Google Ventures (GV), and we’re intentionally building a small, but exceptional team. Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier.

You’ll Do

• Build the operational foundation for a fast-scaling GTM team
• Own and operate our core GTM systems — including Salesforce, sales engagement, marketing automation, and BI tools
• Translate GTM requirements into scalable workflows, automations, and processes across Sales, Marketing, Partnerships, and CS
• Maintain and optimize lead routing, account assignment, opportunity stages, and forecasting frameworks
• Build and refine our segmentation, territory models, and capacity planning frameworks as we scale
• Lead programs focused on pipeline generation, pricing strategy, sales productivity, and stage-by-stage conversion improvements
• Evaluate and implement new GTM tools to improve efficiency and visibility
• Ensure data governance and system health
• Own data accuracy across accounts, contacts, opportunities, and forecasting artifacts
• Implement standards, documentation, and processes that keep our GTM systems clean, reliable, and audit-ready
• Troubleshoot issues and proactively refine workflows to minimize friction for field teams
• Act as a cross-functional operator
• Partner with Product and Engineering to embed pricing, packaging, and usage signals into GTM processes
• Align with Finance on ARR definitions, forecast methodologies, and booking governance
• Work directly with Marketing on attribution, lead scoring, and funnel visibility

You’ll Be a Great Fit If You Have

• 5–8 years experience in Revenue Operations, Sales Ops, GTM Systems, or Strategy
• Hands-on expertise with GTM systems
• Strong strategic and analytical instincts. You can model complex GTM scenarios, interpret trends, and translate insights into actionable recommendation
• Systems thinking + execution ability. You understand how pipeline, routing, territories, forecasting, and compensation mechanics fit together - and can design processes that scale
• High ownership and comfort with ambiguity. You thrive in environments with rapid iteration, incomplete data, and new GTM motions being built in real time
• Exceptional communication and leadership presence. You can partner with AEs, SEs, founders, and executives with equal credibility - and you know how to influence without authority
• Startup DNA. You execute fast, solve problems creatively, and enjoy being hands-on in the tools

Bonus Points

• Experience supporting Enterprise and Digital Native segments simultaneously
• Prior work with usage-based pricing models, cloud cost data, or technical product signals
• Familiarity with developer tools, CI/CD pipelines, cloud infrastructure, or DevOps workflows
• Exposure to compensation modeling, quota design, and coverage models
• Experience building RevOps from early stage → scale

Compensation & Benefits

• Competitive salary + meaningful equity
• Medical, dental, and vision insurance
• 401K match
• Unlimited PTO
• Early-exercise stock options
• 12 weeks fully paid parental leave (U.S.)
• Annual team offsite