Revenue Operations Lead

Key Responsibilities

• Own and optimize the end to end revenue processes, including opportunity management, forecasting, and booking recognition.
• Establish standardized pipeline definitions, stage criteria, and governance to ensure data consistency and reliability.
• Partner with Sales leadership to improve pipeline quality, deal velocity, and conversion rates.
• Monitor revenue performance, identify risks and opportunities, and recommend corrective actions.
• Develop and maintain executive-ready dashboards and reporting (e.g., bookings, win rates, pipeline health, forecast accuracy).
• Conduct recurring and ad hoc analysis to identify trends, gaps, and growth opportunities.
• Translate complex data into clear insights and actionable recommendations for leadership.
• Ensure a single, trusted source of truth across reporting platforms (e.g., CRM, BI tools).
• Serve as the business owner for CRM and adjacent revenue systems (e.g., Salesforce, Dynamics, marketing automation).
• Ensure data integrity, field definitions, workflow design, and system adoption.
• Partner with IT and Commercial Excellence teams on system enhancements, integrations, and roadmap planning.
• Lead change management, training, and enablement related to process or system updates.
• Design, document, and continuously improve scalable revenue processes across regions and business units.
• Establish governance models, operating cadences, and performance KPIs.
• Reduce friction and manual effort through automation and process simplification.
• Ensure compliance with internal policies and commercial operating standards.
• Act as a trusted partner to Sales, Marketing, Finance, and Commercial Excellence leaders.
• Support annual planning, territory and quota design, incentive alignment, and capacity modeling (where applicable).
• Align revenue processes with broader business priorities and growth strategies.
• Influence without authority and drive cross-functional alignment.

Required Qualifications

• Bachelor’s degree in Business, Finance, Analytics, or related field.
• 5+ years of experience in Revenue Operations, Sales Operations, Business Operations, or similar roles.
• Deep experience with CRM systems (e.g., Salesforce) and reporting tools.
• Strong analytical skills with the ability to translate data into clear recommendations.
• Proven ability to manage cross-functional initiatives and influence without direct authority.
• Experience with Power BI, Tableau, or similar analytics platforms.

Preferred Qualifications

• Experience supporting B2B, enterprise, or multi-channel sales organizations.
• Familiarity with pricing, incentives/compensation, and forecasting models.
• MBA or equivalent experience a plus.