Revenue Operations Lead

About the role

Own the operational layer for Horizon's revenue lifecycle. Design and maintain GTM workflows and lifecycle stage model. Run and prepare pipeline reviews. Attend leadership meetings and team-level results reviews. Provide direct, diagnostic, collaborative feedback to Horizon managers. Define field-level rules, lifecycle stages, routing logic, and workflow states. Partner with the Director of RevOps on changes to lifecycle definitions, data standards, or system configuration.

• Build on and actively push the Salesforce FSC foundation.
• Drive continuous improvement through technology and AI.
• Drive operational rigor across the full Horizon motion.
• Coordinate with Growth Operations on top-of-funnel handoffs.

Responsibilities

Design and maintain Horizon's GTM workflows and lifecycle stage model. Run and prepare Horizon pipeline reviews. Attend Horizon leadership meetings and team-level results reviews. Provide direct, diagnostic, collaborative feedback to Horizon managers. Define field-level rules, lifecycle stages, routing logic, and workflow states. Partner with the Director of RevOps on changes to lifecycle definitions, data standards, or system configuration.

• Build on and actively push the Salesforce FSC foundation.
• Drive continuous improvement through technology and AI.
• Drive operational rigor across the full Horizon motion.
• Coordinate with Growth Operations on top-of-funnel handoffs.

Requirements

• 4–7 years in revenue operations, sales operations, or GTM operations.
• Fluent in Salesforce.
• Curious about technology and experimental by nature.
• Understand how process and data are connected.
• Thrive in the ambiguity of an early-stage environment.

Qualifications

• Experience with Salesforce Financial Services Cloud.
• Experience with advisory-led or high-touch account management motions.
• Insurance or financial services background.
• Exposure to and passion for early-stage startups and/or high-growth environments.

Skills

• Process design and implementation.
• Workflow automation.
• Data integrity standards.
• AI-assisted workflows.
• Operational rigor.
• Handoff architecture.

Benefits

• Competitive compensation and equity packages.
• Health, dental, and vision insurance.
• Parental leave.
• Flexible vacation time.
• Wellness allowance.
• Technology allowance.
• Company-sponsored personal and professional development.
• Lunch & Learn.
• Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+.
• Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
• Regular performance reviews.

Pay

The Pay Range For This Role Is 115,000 - 135,000 USD per year (Chicago, IL (Hybrid)).