Revenue Operations Analytics Lead, Americas

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Key Responsibilities

• Translate business questions into structured analysis and actionable recommendations

• Identify key drivers of pipeline health, growth, and performance gaps

• Deliver clear, executive-ready insights to inform strategic decisions

• Lead development and standardization of core revenue metrics (pipeline, conversion, coverage)

• Partner with RevOps leadership to maintain a consistent, trusted source of truth

• Drive alignment of data and metric definitions across systems and teams, maintaining a documented business glossary for revenue

• Analyze pipeline health, stage progression, and conversion trends

• Diagnose root causes of performance issues across segments and regions

• Partner with Sales leadership to improve pipeline quality and execution discipline

• Lead development of scalable, automated dashboards and reporting

• Ensure timely, accurate visibility for leadership and business stakeholders

• Partner with BI and data resources to improve data models and usability

• Lead the adoption of both analytical AI (e.g., segmentation, pipeline risk) and Generative AI solutions (Copilots, agents, assistants) across RevOps

• Define and prioritize high-impact use cases where AI improves decision speed, quality, or scale

• Partner with Data and Analytics teams to translate problems into clear requirements, validate model and agent outputs against business reality, and confirm fit for purpose

• Own change management and adoption by embedding AI outputs into workflows, training users, and measuring business impact

• Distinguish where analytical AI vs. Generative AI (Copilots/agents) is the right solution, recognizing differences in design, governance, and adoption

• Manage and develop a small team of analysts, providing coaching and clear priorities

• Establish best practices for analysis, data quality, and stakeholder communication

• Allocate resources across ad hoc analysis, reporting, and strategic initiatives

• Partner with Sales Ops, Analytics, Data Engineering, Marketing, Finance, and Enablement to align on insights, Analytics priorities, and shared roadmaps

• Translate analytics into clear, actionable recommendations that drive results

Required Education, Experience, & Skills

• 6+ years in Revenue Operations, Sales Operations, or Business Analytics

• Prior experience managing or mentoring analysts

• Strong analytical and problem-solving skills with business context

• Advanced Excel and experience with modern BI tools (e.g., Sigma, Power BI, Tableau)

• SQL or strong data manipulation skills

• Strong communication skills with ability to influence senior stakeholders

Preferred Education, Experience, & Skills

• Experience building or scaling analytics capabilities or functions

• Experience with Salesforce or CRM

• Familiarity with data modeling and analytics infrastructure

• Exposure to AI, predictive analytics, or advanced analytics techniques

• Hands-on exposure to Generative AI tools (e.g., Microsoft Copilot, Copilot Studio agents)

• Ability to evaluate where analytical AI vs. GenAI/agents is the right solution

Collaboration First Hybrid Work Arrangements

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs.

About Our Location

• The role is available in Sidney, OH and St. Louis, MO.

• Sidney, OH: Located within driving distance to Dayton, Troy, and Columbus. Family-friendly environment with low costs of living, excellent school systems, and low crime rates. Home to several growing communities with restaurants, festivals, shopping, and arts scenes.

• St. Louis, MO: Famous for its Gateway Arch, low cost of living, and first-class schools. Exciting place to live and work with excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year.

Our Commitment to Our People

• We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Work Authorization

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Equal Opportunity Employer

We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com