Revenue Operations Analyst, Sales

The Revenue Operations Analyst, Sales at ModMed is responsible for driving sales efficiency through analytical support. Key responsibilities include:

• Analyze the sales pipeline velocity, conversion rates, and stages to identify bottlenecks and optimize the health of the funnel.
• Analyze RSM/AE productivity, territory performance, time-to-close, and support the creation of sales capacity and resource models for planning.
• Provide analytical support for weekly/monthly sales forecasting and annual planning cycles by building and maintaining forecast models and underlying data sets.
• Analyze specific metrics for the installed base (Upsell/Cross-sell rates, NRR, churn signals) to support account management and Customer Success teams.
• Act as the data steward for key sales fields within the CRM (Salesforce), ensuring data is clean, consistent, and structured to enable accurate reporting.
• Build and maintain dashboards that provide real-time visibility into sales performance against goals for leadership and frontline managers.
• Proven ability to collect, synthesize, and translate complex data and quantitative analysis into clear, actionable insights and compelling presentations tailored effectively to executive, functional, and operational audiences.

About the role

ModMed is a healthcare technology company founded in 2010 by a practicing physician and a successful tech entrepreneur. We focus on creating an AI-enabled, specialty-specific cloud platform that centers patients at the heart of care. We are recognized for innovation and employee satisfaction, consistently ranking as a top place to work.

Responsibilities

The Revenue Operations Analyst, Sales is the analytical backbone for the entire Sales organization. This role focuses on optimizing sales performance across New Logo acquisition, expansion (Upsell/Cross-sell), and retention activities. Key responsibilities include:

• Analyze the sales pipeline velocity, conversion rates, and stages to identify bottlenecks and optimize the health of the funnel.
• Analyze RSM/AE productivity, territory performance, time-to-close, and support the creation of sales capacity and resource models for planning.
• Provide analytical support for weekly/monthly sales forecasting and annual planning cycles by building and maintaining forecast models and underlying data sets.
• Analyze specific metrics for the installed base (Upsell/Cross-sell rates, NRR, churn signals) to support account management and Customer Success teams.
• Act as the data steward for key sales fields within the CRM (Salesforce), ensuring data is clean, consistent, and structured to enable accurate reporting.
• Build and maintain dashboards that provide real-time visibility into sales performance against goals for leadership and frontline managers.
• Proven ability to collect, synthesize, and translate complex data and quantitative analysis into clear, actionable insights and compelling presentations tailored effectively to executive, functional, and operational audiences.

Requirements

To succeed in this role, candidates should have:

• A Bachelor's Degree in Business, Finance, Data Science, or a related quantitative field.
• 5+ years of experience in Sales Analytics, Sales Operations, or Revenue Operations, with experience covering the full sales cycle (New Logo and Expansion).
• Strong functional knowledge of the entire B2B Sales process.
• Advanced experience reporting and modeling sales data within Salesforce (or equivalent CRM).
• Strong proficiency with data visualization/BI tools (e.g., Tableau, Domo, Looker).

Qualifications

Candidates should also possess:

• Strong analytical skills and the ability to interpret complex data.
• Excellent communication and presentation skills.
• Experience with CRM systems and data analysis tools.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Skills

The ideal candidate should have:

• Proficiency in data visualization and BI tools such as Tableau, Domo, or Looker.
• Experience with Salesforce or similar CRM systems.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Benefits

ModMed offers a comprehensive benefits package designed to meet the diverse needs of our growing workforce:

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company-paid Life and Disability benefits.
• Flexible Spending Account.
• Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles.
• Weekly catered breakfast and lunch.
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

This role is typically based in ModMed's global headquarters in Boca Raton, Florida, with some remote options available.