Revenue Operations Analyst

About the role

Vanta is a security company that helps businesses prove their security continuously. The Revenue Operations Analyst supports the NAMER SDR organization and works with sales leadership to improve sales processes and reporting.

Responsibilities

• Operational Support for Sales Leadership
• Serve as a primary RevOps point of contact for NAMER Sales Development Front Line Managers
• Partner with SDR leaders and systems to identify, investigate, and resolve workflow issues
• Support SDR managers with team performance analysis and coaching insights
• Maintain documentation of processes, dashboards, and reporting logic for cross-team transparency
• Own day-to-day SDR operations support such as handling Salesforce case management, escalations, user team configuration, and territory administration
• Reporting & Analytics
• Conduct ad-hoc analyses on SDR performance data to surface actionable insights
• Translate data into actionable insights and make recommendations to improve sales efficiency and effectiveness
• Process Optimization & Enablement
• Identify bottlenecks in the sales development process and suggest improvements to workflows, handoffs, and qualification criteria
• Support RevOps Manager in rollout and execution of new processes, tools, and playbooks; gather feedback and iterate
• Ensure reps are trained on CRM processes, and reporting best practices
• Cross-Functional Collaboration
• Partner closely with Sales and Marketing teams to align on goals and streamline processes and workflows such as lead handoff and SDR and AE collaboration

Requirements

Previous experience of working in a fast-paced SaaS environment, ideally supporting an SDR or Sales Development organization. Strong business acumen with an understanding of sales operations, including lead routing, territory management, and pipeline generation. Proven problem-solving capabilities - Ability to find a business challenge, define the revenue and/or customer impact, and recommend and help execute on solutions. Familiarity with all key SaaS GTM metrics - conversion rates, win rates, ARR, pipeline generation etc. Proficient communication skills with demonstrated ability to influence and make recommendations to sales leaders. Strong proficiency in Excel and comfortable with analyzing large data sets. Advanced SFDC reporting skills. Experience with stakeholder management and communication. Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.