Revenue Manager

About the role

The Revenue Manager is responsible for maximizing room revenue at Penn owned hotels for properties within a specific region. This is a remote position.

Responsibilities

• Build and retain property level relations and provide superior service to both internal and external Revenue Management clients.
• Manage inventory, market mix, and pricing strategy for hotels in the Penn portfolio, focusing on a specific region.
• Develop and implement yield management data for executive review, offering recommendations for revenue maximization.
• Work with the Director of Revenue Management to define, plan, and manage specific analytics projects.
• Partner with other departments such as planning and analysis, direct marketing, sales, casino marketing, digital marketing, and mychoice to guide overall strategies and tactics.
• Develop and manage data quality and governance standards and practices.
• Assist in the development, testing, and implementation of predictive models.
• Utilize various reports, pacing, segmentation, and pricing reports to enhance forecasting processes.
• Aid in the development and modification of reporting strategies to maximize opportunities for consolidation and streamline property operations.
• Evaluate new technologies and software to improve tracking and streamline processes.

Requirements

• At least 21 years old.
• Bachelor’s degree (B.A./B.S.) from a four-year college or university in Economics, Business Administration, Marketing, Information Technology, or a related field.
• Two or more years of direct use experience with business intelligence querying software and database analytics.
• Experience working in a marketing or analytical function within the gaming industry is preferred, but not required.

Qualifications

• Excellent verbal, written, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Technical proficiency and knowledge in MS Office (Word, Excel, Outlook, and Internet Explorer).
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Effective presentation skills.
• Computational skills, including rate, ratio, and percent calculations.
• Ability to drive toward results and meet deadlines.

Skills

• Business Intelligence Querying Software
• Database Analytics
• Customer Segmentation
• Test and Control Methods
• Pro/Post-Forma Analysis
• Traditional Analytical Methods
• Forecasting
• Data Quality and Governance Standards
• Predictive Modeling
• Reporting Strategies
• New Technologies and Software Evaluation

Benefits

• Base Salary: $100,000 annually, based on experience.
• Competitive Total Rewards Package including wellness programs.
• Specific benefits may vary by position, including day-one medical coverage, 401(k) matching, and annual performance bonus.
• Paid Time Off earned according to local policy and increases with length of employment.

Pay

$100,000 annually, based on experience.

Schedule

This is a remote position.