Revenue Management Coordinator

Job Description

This role manages revenue management's marketing offers (packages) for Hard Rock's largest Hotels and Casinos. It requires strong attention to detail, organizational skills, and time management.

Responsibilities

• System maintenance
• Troubleshooting
• Supporting revenue managers in creating multi-variable packages
• Collaborate with Database Marketing and property marketing teams for accuracy and timeliness
• Interact with all organization levels, including executive leadership
• Directly contribute to maximizing revenue opportunities and driving demand
• Packages are hotel offers that target a segment of customers via email that incorporate a unique offering to drive demand
• Build hotel email packages and rate plans using our internal systems
• Review and validate creative, links, and email list
• Maintain tracking materials for each package
• Support revenue management, local properties, with ad-hoc package requests
• Oversee and manage all data related to packages
• Ensure accuracy of rate plans, package information and availability
• Troubleshoot package issues as they arise
• Be aware of all package sources and variables for each hotel

Qualifications

• Experience in hospitality preferred, specifically revenue management, operations, finance, or marketing, preferred, but not required
• Strong Excel skills a must
• Attention to detail and ability to troubleshoot various systems
• A team player with strong communication (both written and oral) and interpersonal skills
• Outstanding organizational skills are a must, as is the ability to manage multiple priorities simultaneously
• Must be proficient in MS Office software, mainly Excel, Outlook, Access, PowerPoint, and SharePoint
• Knowledge of LMS, CMP, SQL, Forward Distribution platforms and extranets, Duetto RMS, but not required
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills

Benefits

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits.