Revenue & Inventory Manager

About the Role

The Manager of Revenue & Inventory Management is accountable for maximizing revenue and occupancy across Lindblad Expeditions’ global fleet and land operations. This role works with a team on the development and execution of pricing, inventory, and promotional strategies, aligned with company objectives and adapting to market conditions.

Responsibilities

• Oversee day-to-day Revenue Management operations, guiding the team in executing pricing, inventory, and promotional tactics across ship inventory, extensions, flights, and hotel nights, responsive to market dynamics and shifting business priorities.
• Monitor booking trends, market conditions, and KPIs to identify and address risks and opportunities.
• Own the creation, improvement, and maintenance of spreadsheets and dashboards based on revenue management metrics.
• Track and report on capture rate, price, and profitability on voyages, extensions, flights, and hotel nights.
• Balance short and long-term tactics with brand value and guest satisfaction, aligning with company objectives.
• Provide insights on product merchandising and maintain consistency throughout all channels.
• Provide support and direction to the Revenue & Inventory Analysts to maximize revenue by balancing ship inventory, optimize pricing, and facilitate the upselling of premium cabins.
• Analyze large data sets and deliver actionable executive-level summaries.
• Ensure compliance with global pricing and promotional laws and regulations.
• Enhance Revenue Management processes and tools to improve efficiency, drive demand, and increase profitability.

Qualifications

• Bachelor’s degree in Business, Economics, Finance, Analytics, or a related field, or equivalent relevant experience.
• 5+ years of progressive experience in revenue management, pricing, inventory management, commercial analytics, or a closely related discipline.
• Demonstrated experience developing and executing pricing and inventory strategies to optimize revenue, occupancy, utilization, or profitability.
• Strong analytical skills with experience interpreting booking/demand trends, pricing performance, inventory levels, and other revenue KPIs to identify risks and opportunities and recommend action.
• Advanced Excel skills, including experience building and maintaining analytical models, reporting tools, and dashboards; experience with BI or data visualization tools preferred.
• Experience analyzing large and/or complex data sets and translating findings into clear, actionable recommendations for business and executive stakeholders.
• Demonstrated ability to balance short-term revenue opportunities with longer-term commercial objectives and customer/guest experience.
• Strong cross-functional communication and collaboration skills, with the ability to influence decisions across Commercial, Sales, Marketing, Finance, Product, or Operations teams.
• Experience leading, coaching, or providing direction to analysts or other team members in a fast-paced, changing environment.

Preferred Qualifications

• Revenue management experience within cruise, travel, hospitality, airline, or another capacity- and inventory-driven industry.
• Experience managing pricing and inventory across multiple products, markets, or distribution channels.
• Experience with revenue management, forecasting, BI, or data visualization systems.
• Experience with promotional strategy, merchandising, or demand-generation initiatives.

Benefits

• Travel benefits for employees and their family.
• Voyage of Discovery trips for employees to travel as guests.
• Health insurance including Medical, Dental, Vision.
• 401(k) plan with employer match.
• Long-Term Disability, Life & AD&D Insurance.
• Flexible Spending Account (FSA) for out-of-pocket medical and dependent care.
• Pre-Tax Commuter Benefit.
• 7-8 Paid Holidays and 1 Floating Holiday.
• Up to 15 days of vacation (pro-rated per anniversary year).
• Parental Leave.
• Sick/personal days per city & state ordinance.
• Pet Insurance discount.
• Hybrid Work Schedule for positions based in New York and Seattle offices (Tuesday through Thursday in-office, Monday and Friday remote).

Bonus Target: 5%