Revenue Intelligence Operations Manager, Renewals

Responsibilities

• Partner strategically with Renewals Leadership for operational insights
• Oversee global renewals operating model and KPI tracking
• Enhance the Renewals Account Manager experience and minimize friction
• Ensure cross-functional alignment on initiatives and processes
• Utilize data and AI tools to boost renewal predictability and identify risks

Qualifications

• 5-7 years in operations or renewals management
• Experience with AI and data analytics tools
• Strong understanding of sales and customer success workflows
• Proficiency in change management methodologies
• Excellent communication skills with executive visibility

Benefits

• Unlimited paid time off and 12 paid holidays plus extra global self-care days
• Comprehensive medical, dental, and vision coverage from day one
• Robust mental health support and Employee Assistance Program
• 401(k) retirement plan with matching contributions
• Fertility and family support services through Maven
• Access to professional development resources like LinkedIn Learning and annual learning events

Our client is an equal opportunity employer.