Jobs · Customer Service

Revenue Development Specialist

The RealReal · Bellflower, CA · 1 wk ago
RemoteRemoteCustomer Service$25.5/hrFull-time

About the role

The Sales team at The RealReal is growing, and we're seeking self-motivated individuals with excellent communication and interpersonal skills to join our Remote Sales organization. The Revenue Development Specialist is a hybrid role that combines outbound business development with consultative selling. You'll build new relationships, re-engage past consignors, and support existing client books when needed, driving revenue growth across multiple sales channels. This role is ideal for those who are customer-obsessed, agile, and driven to excel in a fully-remote, competitive sales environment.

Eligible work locations (EAST): CT, DC, FL, GA, IN, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, TN (EST), VA, WV
Eligible work locations (WEST): AL, AZ, CA, CO, HI, ID, IL, LA, NM, MN, MO, NE, NV, OK, OR, TN (CST), TX, UT, WA

Responsibilities

  • Build and manage your own outbound sales pipeline by reconnecting with past clients and developing new opportunities.
  • Assume ownership of active consignor books during Concierge and Inside Sales leaves of absence, maintaining relationships and driving opportunities through to close.
  • Engage consignors across phone, text, email, and chat, guiding them from qualification through close with meaningful conversations.
  • Work with agility in a hybrid position, shifting between prospecting and closing as coverage assignments change weekly.
  • Bridge across teams, understanding how BDR, Field Sales, and Inside Sales workflows connect, and maintain accurate CRM records.
  • Track your performance metrics, analyze insights, and use them to improve—strong performance opens doors to leadership roles in Inside Sales.

Requirements

  • 1–3 years of sales experience with a track record of consistently hitting or exceeding targets, and comfort managing a full book independently.
  • A natural communicator who builds rapport quickly, stays composed under pressure, and keeps conversations moving with confidence.
  • Ability to manage multiple priorities without dropping details, and curiosity to listen for what consignors truly need.
  • Clear and compelling communication across all channels—phone, text, email, and chat.
  • Confidence in closing consignors and agility to shift between prospecting and closing as priorities change.
  • Self-directed and accountable, with sound judgment and high integrity in managing relationships and decisions, especially in ambiguity.
  • Hunger for growth, openness to feedback, and a natural ability to bridge teams and workflows.
  • Available full-time (40 hours/week).

Preferred Qualifications

  • Passion for fashion, luxury, or resale—enthusiasm for what we sell and who we serve.

Pay

The expected hourly rate for this role is $25.50.

Benefits

Salary is one component of The RealReal’s total rewards package. Depending on the role, employees may also be eligible for a bonus program, incentive pay, and other benefits.

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