Revenue Cycle Specialist I | Revenue Cycle
About the role
Drive Accuracy And Impact The Revenue Cycle program plays an essential role in ensuring the financial processes that support Valley's services run smoothly and accurately. The Revenue Cycle Specialist I is responsible for managing payment processing, account reconciliation, and administrative functions that help maintain operational efficiency and exceptional customer service. This role is ideal for someone who enjoys working with detail, accuracy, and purpose while contributing to the organization's overall success.
The Revenue Cycle Specialist I performs a variety of routine collection, accounting, and administrative tasks in support of the Revenue Cycle function. The Specialist works under close supervision and follows established internal controls and procedures for all collection transactions and ensures a high level of customer service.
Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong to a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.
Responsibilities
- Receives and posts payments from clients and payers
- Reconciles and completes daily bank deposits and transports deposits to bank
- Identifies and posts unposted payments
- Enters paper Explanation of Benefits into the electronic medical record system
- Performs client account audits to ensure accuracy of charges, fees, and payments
- Monitors and completes daily fax requests
- Sorts and distributes incoming mail
- Monitors and responds to requests on Revenue Cycle communication channels
- Meets established production goals
Requirements
- High School diploma or equivalent
- No prior experience required
Qualifications
- One year of experience in a billing/collections office
- Knowledge of insurance billing terminology
Benefits
Compensation: Tenure-based service increases and performance bonuses; On-Demand Pay for early access to earned wages.
Time Off: 15 days of accrued paid time off annually (increasing by one day per year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
Health & Insurance Benefits: Medical, dental, vision, life, and disability insurance for full-time and part-time team members working 30+ hours/week; voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance provided at no cost to eligible team members.
Health Savings & Reimbursement: Garner HRA reimbursement up to $2,000 for individuals and $4,000 for families for out-of-pocket medical expenses. Health Savings Account (HSA) with company match up to $900 for individuals and $1,800 for families (depending on medical plan selection).
Retirement: 401(k) plan with pre-tax and Roth contributions, company match up to 6% of annual salary.
Professional Development: Tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.
Pay
Range starts at $16.00/hour (pay calculated based on years of related working experience).
Schedule
Full-time, Monday – Friday, 8:00am – 5:00pm.