Revenue Cycle Specialist
About the role
GlyCare is an independent, physician-led provider group that delivers specialized inpatient services within hospital settings. We function as a consultative diabetes management service, partnering with hospitals across multiple states to improve clinical outcomes and operational efficiency. Our team of Nurse Practitioners and Physician Assistants provides high-quality, evidence-based care, supported by a dedicated billing operations team that ensures accurate, timely, and compliant revenue cycle performance. As we continue to expand rapidly across new markets, we are seeking a detail-oriented and accountable Revenue Cycle Specialist who can operate both independently and collaboratively in a fast-paced, high-volume environment.
Responsibilities
- Perform daily census-to-charge reconciliation to ensure all billable patient encounters are captured
- Identify and resolve missing, duplicate, or incomplete charges across multiple systems
- Ensure accurate linkage between encounter, provider, and charge data
- Reconcile data across EMR, charge files, and billing systems to ensure completeness and consistency
- Maintain detailed reconciliation logs across multiple hospitals and providers
- Review charges for accuracy, completeness, and compliance prior to submission
- Validate CPT/HCPCS coding, ICD-10 diagnosis alignment, and appropriate modifier usage
- Verify the accuracy of key billing elements, including place of service (POS), dates of service, authorization requirements, patient eligibility, and correct provider attribution
- Identify and correct invalid, outdated, or non-compliant coding prior to claim submission
- Process and release charges within defined timeliness standards to support clean claim submission
- Manage high-volume workflows across multiple facilities and states while maintaining accuracy
- Investigate and resolve charge discrepancies in collaboration with providers, billing, and AR teams
- Analyze trends in charge errors, denials, or delays by provider, service line, or facility
- Identify root causes and partner with clinical and operational leadership to implement corrective actions
- Proactively flag workflow gaps, documentation issues, or system inconsistencies impacting revenue integrity
- Communicate clearly with providers regarding coding and charge-related questions
- Support patient-facing billing inquiries as needed
- Support onboarding of new facilities and providers, including validation of charge workflows and coding accuracy
- Maintain organized documentation, tracking tools, and audit-ready records
- Identify and implement process improvements to enhance efficiency, accuracy, and scalability
Qualifications
- 2+ years of experience in medical billing, charge entry, or revenue cycle operations (hospital-based experience preferred)
- Strong understanding of CPT coding and charge workflows
- Experience with charge reconciliation, claim validation, or pre-bill review processes preferred
- Proficiency in Excel, including the ability to analyze, reconcile, and validate large datasets (assessment required as part of the interview process)
- Experience with multi-state or multi-facility billing environments strongly preferred
- Familiarity with EMR and billing systems (Cerner, Epic, PracticeSuite)
- High attention to detail with the ability to identify discrepancies, investigate root causes, and resolve issues independently
- Strong organizational and time management skills, with the ability to manage high-volume workflows and meet deadlines
- Effective communication skills, with the ability to collaborate with clinical and billing teams
Core Competencies
- Accountability: Takes ownership of charge accuracy and reconciliation outcomes
- Organization: Able to track and manage multiple workflows simultaneously
- Proactivity: Identifies issues early and drives resolution without waiting for direction
- Collaboration: Works effectively across teams while maintaining individual productivity
- Adaptability: Thrives in a high-growth, evolving operational environment
Benefits
Salary Range: $52,000- $58,000 annually (commensurate with experience)