Revenue Cycle Quality & Training Manager

Responsibilities

• Deliver learning programs using various modalities including webinars and eLearning
• Apply ADDIE methodology in program development and delivery
• Build collaborative relationships with business unit leaders for learning program initiation
• Analyze user needs to create proposals for new training initiatives
• Use project management skills to oversee development timelines and deliverables
• Conduct on-site performance observations to identify knowledge gaps
• Collect and analyze feedback to enhance training quality and effectiveness

Qualifications

• Mastery of Adult Learning Principles for effective engagement with medical professionals
• Strong grasp of revenue cycle concepts and medical terminology
• Proficient with technical platforms including Epic Professional Billing and instructional design tools
• Excellent communication and interpersonal skills for conveying complex information and building rapport with learners
• Experience in designing comprehensive curricula tailored to medical professionals' needs

Benefits

• Flexible work model allowing remote work
• Access to professional development opportunities
• Collaboration with leaders in one of the largest academic multispecialty groups in New England