Revenue Cycle Operations Talent Pipeline

About the role

We are seeking talented professionals to join our Revenue Cycle Management team. By applying to this "Talent Pipeline" requisition, you are expressing interest in multiple current and upcoming roles.

Responsibilities

• Revenue Cycle Specialist (Billing & Collections): Resolve claim issues including denials, payment variances, and any other unresolved issues.

• Patient Collection Specialist: Assist patients with medical billing and insurance related questions, verify balances, and ensure compliance with policies.

• Payment Research Specialist: Address claims issues within Care Centers, handle A/R denials, underpayments, and payments not according to contractual agreements.

• Provider Services Associate: Work under the direction of the Provider Services Manager to manage payer enrollment in Athena (EHR).

Qualifications

• High school diploma or equivalent; post-secondary degree preferred.

• Minimum of 2 years current experience interpreting insurance explanations of benefits, patient benefit plans, and policy coverage.

• Minimum of 2 years current experience working with medical claims, billing, and collections, with an emphasis on OB/GYN specialties.

• Experience with healthcare practice management systems (AthenaNet preferred).

• Experience with cloud-based Customer Relationship Management (CRM) technology (Salesforce preferred).

• Proficiency in Microsoft Office and Microsoft Excel.

• Excellent verbal and written communication skills with both internal and external customers.

• Experience and knowledge of commercial and governmental insurance payer and clearinghouse portals (Availity, Navinet, Optum, etc.), including billing guidelines and policy updates.

• Working knowledge of Medical Billing & Coding preferred.

Benefits

We offer a comprehensive package to support you and your family at every stage of life, including:

• Health Coverage: Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.

• Paid Time Off: Vacation, personal days, and paid holidays.

• Financial & Retirement Planning: 401(k) with employer contribution, Flexible Spending Accounts (FSAs), and Health Savings Accounts (HSAs).

• Income Protection: Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.

• Wellbeing Support: Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.

• Professional Development Opportunities: Resources to support your career growth.