Revenue Cycle Medical Billing Payor Verification Commercial - Located in West Plains, MO

Located in West Plains, MO. Remote or on-site in the United States.

About the role

The Revenue Cycle Medical Billing Payor Verification - Commercial Payors Representative will work with primary, secondary, and tertiary payors to verify benefits, deductibles, and out-of-pocket amounts.

Responsibilities

• Utilize payor portals and phone for benefit verification.
• Analyze work processes to maximize efficiency.
• Work as a team to meet team and departmental goals.
• Identify problems, gather data, establish facts, draw valid conclusions, and prepare reports.
• Respond to inquiries and complaints in a positive and productive manner.
• Calculate numbers, correct entries, and post to records.

Requirements

• Minimum one (1) year working experience in medical billing.
• Prior payor verification and/or experience communicating with payors directly required.
• Ability to work independently and as an active member of a team.
• Knowledge and experience of computers and related technology at an intermediate level.
• Must possess professional and empathetic written and verbal communication skills.

Qualifications

• Preferred Experience:
  • Minimum of one (1) year working in a call-center environment.
  • Minimum of one (1) year working in a customer service position.
  • Above average knowledge of Government or Commercial billing guidelines.
• Preferred Education:
  • High school diploma or GED.
  • Significant relevant work experience.

Pay

Hourly compensation: $18 (this position is bonus eligible).

Schedule

• Training Schedule: Monday–Friday, 8:00 AM–5:00 PM Central.
• Work Schedule (post-training): Flexible hours Monday–Friday, 7:00 AM–7:00 PM Central, with weekend options available.

Benefits

As a leader in helicopter air ambulance services, Air Evac Lifeteam is part of Global Medical Response’s (GMR) family of solutions. Our teams deliver compassionate, quality medical care, primarily in emergency and patient relocation services. Learn more about our benefits on the careers site benefits page.