Revenue Cycle Director of Innovation

Essential Job Functions

• Lead and manage people resources.
  • Select and develop staff within designated area of responsibility.
  • ID and develop professional development plans for all direct reports.
  • Follow established revenue cycle processes and protocols for effective team leadership and management.
  • Define roles and responsibilities for each member of the team including escalation protocol and decision-making authority.
  • Implement individual improvement plans, as needed, to meet goals.
• Resource and schedule projects and initiatives in a way that balances resource constraints with the needs of the organization.
• Work effectively with all staff, including providers, senior executives, operational leadership, and front-line staff.
• Collaborate closely with information management.
• Develop relationships and processes that allow revenue cycle and information management teams to function optimally and cohesively.
• Demonstrate effective issue resolution and conflict management skills reinforcing a team-focused, solution-oriented culture.

Knowledge, Skills And Abilities

• Bachelor’s degree required, Master’s degree in Business, Finance or Healthcare Operations preferred.
• Minimum of 7 years revenue cycle experience in a medium to large healthcare facility with at least 5 in a leadership role.
• Experience building new teams and quickly fostering team cohesion preferred.
• Epic certification in one or more revenue applications required.
• Experience overseeing complex, enterprise-wide healthcare IT projects preferred.
• Project Management certification with 3+ years of experience preferred.
• Excellent project management, change management and prioritization required.
• Effective communication, conflict resolution and problem resolution skills, including facilitation of groups and expert presentation skills.
• Effective listening skills to understand various perspectives, synthesize findings, establish common goals, and achieve results.
• Excellent analytical and process/systems thinking skills required.
• Experience with quantitative analysis involving large data sets preferred.
• Excellent written and verbal skills.
• Excellent interpersonal skills, including ability to understand and articulate the needs of the customer and assist them in making the necessary decisions to accomplish their objectives.
• Demonstrated skills in the use of MS Project, Excel, Visio, Power Point, and other Microsoft Office products.
• Demonstrated ability in earning creditability with leaders across the healthcare organization, including clinicians.
• Ability to challenge team members to perform against designated timelines in a team-oriented manner.
• Experience in an Academic Medical Center is preferred.

Pay Range

$130,000.00 - $214,510.40

Salary At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefits Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Variety of Voluntary Benefits
• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

AI Notice

Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes. For questions about the use of artificial intelligence in this process or any additional support, please contact: peoplequestions@luriechildrens.org