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Revenue Cycle Authorization (Referrals) Coordinator for Central Admin in NE Portland

The Oregon Clinic · Portland, OR · 2 wk ago
$22.49–$30.43/hrFull-time

About the role

Join us at The Oregon Clinic as a full-time Revenue Cycle Authorization (Referrals) Coordinator (Hybrid/Remote). Work alongside a collaborative team of patient-focused colleagues in our thriving Central Administration office. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients receive the highest value care tailored to their needs.

Responsibilities

  • Assist clinics with verifying eligibility, providing guidance on insurance benefits, and supplying medical policies as needed.
  • Document physician direct referrals, pre-certification, and authorizations of services as defined by the patient’s health insurance plan via phone, fax, or written requests.
  • Identify and request referrals/authorizations.
  • Communicate referrals or insurance issues to clinical staff and respond promptly to clinical requests.
  • Other duties as assigned.

Requirements

  • Minimum of one (1) year of experience in a healthcare setting, healthcare insurance company, or managed care organization.
  • Minimum of one (1) year of experience as a referral/authorization coordinator is strongly preferred.
  • Prior Electronic Medical Record (EMR) EPIC experience is strongly preferred.
  • Knowledge of medical terminology, CPT procedure, and ICD-10 coding is preferred.
  • Strong analytical, organizational, and time management skills.
  • Demonstrated ability to initiate, work independently, and effectively multitask.
  • Positive attitude and desire to be a team player.
  • Ability to communicate professionally and effectively with patients, physicians, and other team members.
  • Commitment to patient-focused care, privacy, and safety.

Pay

Hiring range, based on experience and credentials:

  • Level I: $22.49-$30.43 per hour.
  • Level II: $24.74-$33.47 per hour.
  • Level III: $27.21-$36.82 per hour.

Schedule

This role is based at the Central Administration Office. Hybrid/Remote work is available once training is completed and expectations are met. Must live in Portland or the SW Washington area to come on-site to support projects as needed.

  • Typical hours are Monday-Friday (8:00 am - 4:30 pm).
  • Alternatively, four 10-hour shifts with a day off (6:30 am - 4:00 pm or 7:00 am - 5:30 pm).

Benefits

  • Healthcare: Employee is 100% covered for Medical, Dental, and Prescription Insurance.
  • Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options.
  • Work-Life Balance: Paid Time Off plus 9 paid holidays annually.
  • Wellness Support: Robust wellness program and employee assistance services.
  • Commuter Benefits: 70% of Tri-Met transit pass covered.
  • Additional Perks: Employee discounts and optional benefits like Pet Insurance.

About The Oregon Clinic

Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are:

  • Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity.
  • The largest physician-owned, multi-specialty medical and surgical practice in Oregon, with a team of 1,500 team members across 30 specialties, and our business office.
  • Dedicated to providing the highest value care tailored to the needs of each unique patient.
  • Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian.

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