Revenue Cycle Analyst

About the role

Corporate at Houston Methodist is seeking a Revenue Cycle Analyst to facilitate data gathering, trending, reporting, monitoring, and analysis for revenue cycle initiatives. The analyst acts as a bridge between clients, stakeholders, and the assigned team, handling projects of intermediate complexity and scope to optimize reimbursement.

Responsibilities

• People Essential Functions:
  • Bridge communication channels between the department, Business Office, Single Billing Office (SBO), and other stakeholders.
  • Work closely with operations teams to identify and eliminate barriers to account resolution that impact optimal reimbursement.
  • Engage customers and serve as liaison between operations and the technical team.
  • Utilize revenue cycle knowledge to develop business intelligence, document business cases, scope, and plans.
  • Set expectations and coordinate team members using teamwork and collaborative skills.
• Service Essential Functions:
  • Participate in initiatives as a revenue cycle subject matter expert.
  • Gather and assimilate data, providing insight to leaders, committees, and task forces.
  • Develop, maintain, and distribute ad‑hoc reports and financial models as needed.
  • Analyze complex data sets to identify trends and variances supporting optimal reimbursement.
  • Communicate analytic findings and conclusions in an easy‑to‑understand manner.
• Quality/Safety Essential Functions:
  • Extract data, develop logical analyses, identify trends, present opportunity areas, and prioritize performance‑improvement initiatives (e.g., claim submission, insurance and self‑pay collections, refunds, write‑off approvals).
  • Perform independent data analysis and consult with management as necessary.
  • Conduct testing and quality assurance to ensure defect‑free, high‑quality solutions.
  • Ensure data quality and integrity for decision making and maintain consistency across the organization.
  • Maintain information that is consistent, accurate, relevant, and timely.
• Finance Essential Functions:
  • Support financial strategy and analysis activities, including business analysis, financial metrics, and project management.
  • Utilize department resources efficiently and practice good time management.
  • Help minimize excess costs by recommending solutions that align with organizational objectives.
• Growth/Innovation Essential Functions:
  • Seek new technologies and innovations to identify and guide improvement opportunities.
  • Stay current on revenue cycle and industry trends.
  • Engage in personal assessment and continuous learning beyond baseline competencies (e.g., training, focal point review).
  • Apply new learning and proactively manage professional development.

Qualifications

• Education: Bachelor’s degree (preferably in business administration, finance, healthcare administration, or related discipline) or four additional years of experience in lieu of a degree.
• Experience: Minimum three years of experience supporting revenue cycle functions.

Skills

• Proficiency in speaking, reading, and writing English, especially for activities impacting patient or employee safety.
• Effective communication with patients, physicians, families, and co‑workers using a customer‑service focus and positive language.
• Ability to complete sophisticated analytical, consultative, and informational support through analysis and report preparation.
• General knowledge of performance improvement methodologies.
• Skillful use of spreadsheet, database, and word‑processing software.
• Independent problem‑analysis and solution development.
• Interpersonal skills for interfacing with all levels of customers and collaborating across clinical and non‑clinical departments.
• Strong multitasking ability with attention to detail.
• Ability to enhance reporting effectiveness and efficiency.

Supplemental Requirements

• Uniform: Business professional attire required; other department‑approved attire permitted.
• On‑Call: Employees may be required to be on‑call during emergencies (e.g., disaster, severe weather events).
• Travel: May require travel within the Houston Metropolitan area; travel outside the Houston Metropolitan area is not required.