REVENUE COLLECTION OFFICER ASSOCIATE - 06172026-78653

Responsibilities

• Learns to determine what steps need to be taken to collect delinquent revenue through reviewing and negotiating payment options to delinquent taxpayers and/or business representatives within specified time frames, including processing payments.
• Learns to research, locate, and evaluate and/or re-evaluate taxpayer assets in support of tax collection actions and voluntary compliance.
• Learns to interact with and maintains confidentiality when communicating with financial institutions, attorneys, law enforcement officials, and representatives in other divisions in the process of researching, locating, and assisting taxpayers in collecting delinquent taxes.
• Learns to interpret and explain tax types as well as tax laws, rules, and regulations in order to answer general tax related questions and perform job functions.
• Learns procedures and best practices to resolve delinquent accounts by utilizing collection tools, which may include liens, garnishments, assessments and recommending field work.
• May be required to be comfortable around persons using firearms.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree.
• OR One year of full-time experience as an employee of the Collection Services Division of the Tennessee Department of Revenue performing tax related work.
• Professional experience in financial analysis or investigation, negotiation of delinquent payments, or full-time experience in the Tennessee Department of Revenue may substitute for the bachelor's degree on a year-for-year basis, to a maximum of four years.

Necessary Special Qualifications

• An employee in this class may be required to possess and maintain a valid motor vehicle operator's license, personal vehicle insurance, and reliable transportation.

Overview

This is the entry level class in the Revenue Collection Officer sub-series. An employee in this class learns to collect delinquent taxes from businesses and individual taxpayers (or their representative) and performs related work as required. Work involves learning to interpret and enforce tax laws, rules, and regulations through a prescribed set of collection and enforcement procedures. This class differs from Revenue Collection Officer Intermediate* in that incumbents of the latter are responsible for performing collections and enforcement duties at the working level under general supervision.

Salary (Monthly)

$3,631.00

Salary (Annually)

$43,572.00