Revenue & Billing Analyst

Responsibilities

• Reporting to the Branch Manager, the Revenue Analyst plays a key role in ensuring accurate billing, cost validation, and revenue recognition across freight forwarding operations.
• This position works closely with Operations and Finance to review shipment files, reconcile costs, resolve billing discrepancies, and support profitability through accurate financial reporting and analysis.
• The ideal candidate is detail-oriented, analytical, and enjoys improving processes while ensuring the integrity of operational and financial data.
• You will be contributing to that vision by…
• Review shipment files to ensure all billable charges, vendor costs, and customer invoices are complete and accurate.
• Validate operational costs, reconcile discrepancies, and resolve billing issues with Operations, Finance, vendors, and customers.
• Monitor shipment profitability and identify opportunities to improve revenue capture and gross profit.
• Investigate low-margin or negative-margin shipments and assist with corrective actions.
• Support month-end close activities through shipment-level cost validation, accruals, and financial reconciliation.
• Review vendor invoices and customer billings to ensure compliance with agreed pricing and company procedures.
• Assist in reducing billing disputes, credit notes, write-offs, and revenue leakage through proactive file reviews.
• Prepare regular reports on revenue, billing accuracy, profitability, and operational performance for branch leadership.
• Analyze trends and identify opportunities to improve financial accuracy and operational efficiency.
• Maintain accurate records and ensure compliance with internal financial controls and billing standards.
• Collaborate with Operations, Finance, and Commercial teams to resolve issues and support continuous process improvements.
• Perform other duties and special projects as assigned.

Requirements

• Bachelor's degree in Business, Finance, Supply Chain, Logistics, Accounting, or a related field preferred; equivalent industry experience will also be considered.
• 3+ years of experience within freight forwarding, logistics, supply chain, or a related operational finance environment.
• Experience with customer billing, cost reconciliation, invoicing, or financial analysis is considered a strong asset.
• Solid understanding of freight forwarding operations, including air freight, ocean freight, customs brokerage, or related logistics services.
• Strong analytical skills with excellent attention to detail and a high level of accuracy.
• Advanced proficiency with Microsoft Excel and experience working with ERP, TMS, or financial systems.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and problem-solving skills with the ability to work collaboratively across departments.
• Process-oriented mindset with a commitment to continuous improvement and operational efficiency.