Revenue Accounting, Senior Manager

About the role

We are seeking an experienced Senior Manager, Revenue Accounting to lead the company’s revenue accounting function for a rapidly growing Series C SaaS organization.

Responsibilities

• O2C: Partner with Sales, Deal Desk, Revenue Operations, Legal, Billing, AR, FP&A, IT and Accounting to ensure transactions are properly structured before contracts are executed.
• Identify and eliminate revenue leakage, billing errors, manual processes, data gaps, and downstream accounting issues.
• Establish clear ownership and controls at each stage of the O2C process.
• Ensure commercial terms entered into upstream systems are complete, accurate, and capable of flowing correctly into billing and revenue recognition.
• Partner with Revenue Operations, Sales and Legal to develop standardized processes for new business, renewals, amendments, expansions, downgrades, cancellations, credits, refunds, and contract modifications.
• Develop O2C metrics and reporting to monitor transaction accuracy, billing timeliness, revenue leakage, contract modifications, and close issues.
• SFDC Revenue Operations: Serve as the Accounting subject-matter expert for SFDC revenue-related processes and data.
• Partner with Sales, RevOps, and IT to establish appropriate SFDC configuration and controls supporting the O2C process.
• Establish controls between SFDC and Zuora.
• Identify and resolve discrepancies between SFDC, Zuora, and the ERP.
• Partner with RevOps to establish the appropriate approval workflows and validation rules.
• Ensure bookings, ARR/ACV, billing and revenue data are appropriately defined and reconciled where applicable.
• Establish controls to prevent unauthorized or incomplete deal modifications from flowing downstream.
• Support SFDC/CPQ enhancements that improve deal accuracy, billing automation, revenue recognition, and auditability.
• Zuora/Billing/Revenue Recognition: Serve as the Finance subject-matter expert for Zuora.
• Own the accounting requirements and controls surrounding Zuora billing and revenue recognition.
• Ensure products, rate plans, charges, billing rules, accounting codes, and revenue recognition rules are appropriately configured.
• Review Zuora configuration for new products, pricing models, billing structures, amendments, renewals, and other changes.
• Ensure billing transactions flow accurately from SFDC/CPQ into Zuora.
• Reconcile Zuora billing and revenue activity to the general ledger.
• Establish controls over subscription amendments, cancellations, credits, refunds, upgrades, downgrades, renewals, and usage-based transactions.
• Identify and resolve billing-to-revenue and billing-to-GL discrepancies.
• Partner with Tax, Billing, and AR regarding the interaction between revenue, billing, customer location, and indirect tax where applicable.
• Coordinate with Tax regarding sales tax, exemptions, and other indirect tax matters affecting customer contracts and billing where applicable.
• Develop automated reconciliations and exception reporting wherever possible.
• Revenue Accounting & ASC 606: Own the monthly revenue close process, including revenue recognition, deferred revenue, contract assets/liabilities, and related balance sheet reconciliations.
• Ensure revenue is recognized accurately and timely under ASC 606-Revenue from Contracts with Customers.
• Review customer contracts, order forms, amendments, renewals, upgrades, downgrades, credits, concessions, and non-standard agreements.
• Prepare and maintain the company’s revenue recognition policies and procedures.
• Prepare technical accounting memos for complex revenue transactions.
• Evaluate changes in accounting standards and their impact on revenue accounting.
• Partner with Legal, Sales and Deal Desk to ensure appropriate accounting treatment before transactions are finalized.
• Standalone Selling Price (SSP): Own the company’s SSP methodology and analysis under ASC 606.
• Perform periodic SSP updates using historical transactions, observable pricing, market data, and other appropriate methodologies.
• Ensure SSP allocations are appropriately reflected in revenue recognition schedules.
• Maintain audit-ready documentation supporting SSP conclusions and methodologies.
• Month-End Close & Reporting: Own revenue-related month-end close activities.
• Prepare and review revenue journal entries, deferred revenue roll-forward/activity, contract assets/liabilities activity, and account reconciliations.
• Reconcile SFDC -> Zuora -> ERP activity and investigate discrepancies.
• Prepare monthly revenue analytics and variance analysis.
• Provide revenue reporting and analysis to the Controller, CFO and FP&A.
• Ensure revenue reconciliations are complete, accurate, and properly supported before the close of the accounting period.
• Systems & Process Improvement: Develop scalable SFDC -> Zuora -> ERP -> Revenue -> Cash architecture in partnership with RevOps and IT.
• Identify opportunities to automate manual revenue and O2C processes.
• Utilize FloQast/Blackline to strengthen close management, reconciliations, documentation, and accounting controls by ensuring the relevant tasks have been identified and are completed timely during the accounting close process.
• Partner with RevOps and IT to improve system integrations, data quality, reporting, and automation.
• Avoid discrepancies between billing, tax, and accounting systems.
• Reduce spreadsheet dependency and manual journal entries.
• Develop standardized workflows, controls, reconciliations, and exception reporting.
• Participate in system implementations, upgrades, integrations, and process redesign initiatives.
• Internal Controls & Audit: Develop and maintain effective revenue and O2C internal controls appropriate for a rapidly scaling Series C SaaS Company.
• Maintain comprehensive audit documentation and accounting memos.
• Coordinate with external auditors on annual audits.
• Support SOX readiness and future SOX compliance initiatives.
• Identify control deficiencies and implement remediation plans.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA strongly preferred.
• 6+ total years of progressive revenue or technical accounting experience, including leadership of a SaaS or technology revenue function.
• 3+ years of Big 4 public accounting/auditing experience preferred.
• Demonstrated experience with SaaS subscription revenue models.
• Deep knowledge of ASC 606, revenue contract analysis, close management, internal controls, and audit requirements.
• Demonstrated ability to lead through ambiguity, make sound judgment calls on complex transactions, and communicate clearly with senior stakeholders.
• Strong hands-on operating skills, including the ability to improve processes while maintaining close and compliance discipline.
• Experience developing automated revenue reconciliations and O2C exception reporting.
• Hands-on experience with Zuora.
• Experience optimizing Zuora strongly preferred.
• Hands-on experience with SFDC preferred.
• Experience with QuickBooks Online and/or NetSuite.
• Experience with FloQast or Blackline.
• Experience developing and maintaining SSP methodologies, revenue recognition policies and technical accounting memos.
• Experience with Avalara or similar indirect tax technology.
• Experience supporting SOX readiness or SOX compliance strongly preferred.
• Strong Excel/Google Sheets skills.
• Strong analytical, organizational, communication, and problem-solving skills.