Revenue & Accounting Operations Controller

What You'll Do

• Oversee the full order-to-cash (O2C) processes (including billing and collections), ensuring accuracy, timeliness, and compliance.
• Own and optimize ASC606-compliant revenue recognition processes and workflows.
• Advise on revenue impact of complex contracts and contract modifications in a subject matter expert capacity.
• Partner with Data Analytics to align billing and revenue data with forecasts, ARR/MRR metrics, and cash flow projections.
• Establish and monitor KPIs around billing accuracy, DSO, and cash conversion efficiency.

Systems, Automation & Process Improvement

• Build and maintain systems and processes that support SaaS business models, including subscriptions, renewals, and usage-based pricing.
• Ensure high-quality data flow between CRM (Salesforce), billing platforms (e.g. Payfac, ISO), and ERP (e.g., NetSuite).
• Lead system integrations and automation initiatives to improve scalability and data integrity and transparency, coming up with creative solutions and continuously challenging status quo.
• Evaluate and implement financial technology tools to streamline financial reporting and operations.
• Design and document robust internal controls and workflows across financial operations.

Team Leadership & Cross-functional Collaboration

• Lead and mentor a high-performing team.
• Partner with Sales, Customer Success, Legal, and RevOps to support growth and product portfolio expansion, optimize contracting flow, invoicing accuracy, and collections efficiency.
• Serve as a key liaison between Finance and other operational departments.

Strategic Impact

• Drive operational readiness for scaling (e.g., new products, pricing models, international expansion).
• Provide strategic insights into cash management, working capital, and operational efficiency.
• Support audit readiness and compliance initiatives.