Revenue Accounting Clerk
Hollywood Casino Aurora · Aurora, IL · 2 mo ago
AccountingInternship
About the role
Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.
Responsibilities
- Handle customer inquiries via phone and email
- Process transactions and resolve issues related to rewards programs
- Provide exceptional customer service in a fast-paced environment
- Follow up on customer requests and ensure satisfaction
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work independently and manage time effectively
- Experience in customer service preferred
Qualifications
- Strong problem-solving skills
- Proficiency in Microsoft Office Suite
- Knowledge of rewards programs
Skills
- Customer service orientation
- Technical proficiency
- Attention to detail
Benefits
- Competitive salary
- Flexible schedule
- Health insurance options
- Employee discounts
Pay
$15 per hour
Schedule
Variable hours to accommodate shifts and events