REVELxp - General Manager, Rhino Sports & Entertainment, Berglund Center

Key Responsibilities

• Provide leadership to the staff for the account in the office and at events
• Communicate regularly with the REVELXP Staffing Operations Management Team to provide regular updates on the internal and external account operations
• Build, maintain, and nourish constructive relationships with clients; expand current relationships and identify and grow new business relationships
• Lead large-scale staff training on both company and client’s venue standards. Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties are common topics, among others, that will be addressed
• Create and track all event invoices at the account while using the REVELXP workforce management solution system
• Ensure compliance with all company administrative policies and procedures
• Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account

Requirements

• Minimum Requirements: Bachelor’s degree and a minimum of two years of large-scale sports & event management experience or collegiate/professional football experience
• Demonstrated leadership in managing large groups of people in a fast-paced environment
• Previous football operations (or large event) experience required
• Possess a passion for customer service
• Lead by example professionally and personally
• Have excellent verbal and written communication skills and comfortable speaking in front of large groups for staff training and other engagements
• Proficiency in Microsoft Office (Word and Excel)
• Be able to respond to change in a positive and productive manner
• Display organization and attention to small, critical details
• Be able to handle multiple tasks
• Be able to operate in a quick, energetic manner
• Exhibit excellent problem solving and negotiation skills
• Display excellent interpersonal skills; comfortable providing and receiving feedback and doing so in a professional manner

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and carry items up to 40 pounds (e.g. event materials, signage)
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Ability to work in varied environmental conditions, including outdoor spaces
• Good visual acuity and attention to detail
• Ability to travel to event sites, as needed