Rev Ops Analyst

On a mission to deliver affordable, delightful healthcare for all, First Stop Health provides connected, whole-person virtual care to employers 24/7 through app, website, or phone in all 50 states. We prioritize an engaging and easy-to-use experience, setting people on healthier journeys through care at multiple stages. We are proud to be recognized as one of Fast Company’s Most Innovative Companies.

About the role

We are seeking a Revenue Operations (Rev Ops) Analyst to help First Stop Health make better commercial decisions and run more effectively. This role brings together reliable reporting, clean data, practical analysis, and well-managed processes so Growth leaders can understand performance and act quickly. This is a hands-on role for someone who enjoys getting the details right and finding the story behind the numbers. You will own core Rev Ops work, improve how it gets done, and identify trends, risks, and opportunities that need attention. This role reports to the Director of Rev Ops and works closely with teams across Sales Enablement, Growth Strategy, Finance, Data Enablement, Sales, Client Success, and Marketing.

Responsibilities

• Own recurring sales, pipeline, forecast, productivity, and performance reporting
• Maintain dashboards and reporting tools, connect data from different sources, and resolve data-quality issues
• Analyze pipeline, close rates, sales velocity, client performance, pricing, and market segments to explain what is driving results and surface opportunities for action
• Support forecasting and planning through analysis of pipeline, productivity, capacity, territories, quotas, and commissions
• Support standard pricing, guarantee, Impact Analysis, and Deal Desk work within established guidelines
• Manage reporting and analysis requests from Growth and Client Success leaders with clear expectations and reliable follow-through
• Translate business needs into clear requirements for Salesforce and other Growth tools, and support testing and rollout
• Improve recurring work through better documentation, simpler processes, automation, and quality controls

Requirements

• 2–5 years of experience in Rev Ops, Sales Operations, Business Operations, analytics, or a related role
• Strong Excel or Google Sheets skills and experience working with Salesforce
• A careful, practical approach to data: you check your work, question inconsistencies, and document assumptions
• The ability to move beyond producing reports and clearly explain what the numbers mean
• Strong organization and follow-through when managing recurring deadlines and requests from multiple partners
• Clear written and verbal communication with both business and technical teams
• Curiosity, sound judgment, and a desire to improve how work gets done
• A bachelor’s degree or equivalent practical experience is preferred

Preferred Experience

• Gong, Apollo, Slack, Salesforce, Sigma, or another business intelligence platform
• SQL, pricing, or Deal Desk support
• Workflow automation
• Healthcare or employee benefits experience

Benefits

• Comprehensive health and medical coverage options, dental, and vision coverage
• Disability and life coverage
• Monthly medical waiver allowance for those who waive medical coverage
• Remote-first work environment
• Flexible paid time off, including Summer Fridays
• Employer-matched 401k plan
• Monthly phone stipend
• First Stop Health membership benefit providing virtual care solutions (Urgent Care, Mental Health, and Primary Care) from day one