Returns Inspector

Essential Duties and Responsibilities

• Load and unload goods onto or off racks, pallets, skids and trucks.
• Use the warehouse management system to locate, scan and relocate inventory.
• Read Stock Keeping Unit (SKU) labels and sizing tags.
• Verify all SKUs and sizes are correct by scanning product.
• Communicate any missing or incorrect shoes.
• Apply labeling and tagging to individual units for return to stock.
• Receive incorrect merchandise using the Return Authorization (RA) / Return Merchandise Authorization (RMA) number.
• Absorb and assist in quality inspections.

Required Key Skills and Qualifications

• A High School Diploma or six (6) to twelve (12) months of related experience and/or training; or equivalent combination of education and experience.
• Six (6) to twelve (12) months of Distribution Center or similar work experience.
• Ability to work in varying temperatures and low lighting.
• Ability to lift up to 75 pounds with frequent lifting and carrying of up to 50 pounds.
• Ability to work in prolonged or repeated standing, walking, climbing, stooping, kneeling and crouching positions.
• Good eye/hand coordination as well as depth perception is essential.
• Ability to read, analyze and interpret general business manuals and instructions.
• Willingness and ability to be trained on various types of material handling equipment.

Working Conditions and Physical Requirements

• This position operates within a fast-paced distribution center environment.
• Work is performed around conveyor systems, pallet jacks, forklifts, and other material handling equipment.
• Noise levels range from moderate to loud depending on operational activity.
• Employees may work in areas with concrete floors, high traffic zones, and variable lighting.
• Temperatures may fluctuate based on seasonal weather and warehouse ventilation.
• Work may occur in shipping/receiving dock areas where outdoor conditions can impact airflow and temperature.
• The role requires frequent standing, walking, and moving throughout the facility, including navigating between aisles, racks, and storage locations.
• Employees are expected to maintain a clean, safe workspace and follow all company safety policies and operational procedures.