Jobs · Pennsylvania

Retirement Technician Trainee

Commonwealth of Pennsylvania · Dauphin County, PA · 1 mo ago
Full-time
We need to output HTML fragment with sections: About the role? The posting includes "THE POSITION" and "DESCRIPTION OF WORK". Also "Work Schedule and Additional Information". Also "Required Experience, Training & Eligibility". Also "EXAMINATION INFORMATION". We need to include sections only if real specific content. Must not include boilerplate like EEO, legal, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "How to Apply", "Veterans", "Telecommunications Relay Service", "The Commonwealth is an equal employment opportunity employer", etc. Also "EXAMINATION INFORMATION" maybe we keep? It contains specifics about exam process; but it's somewhat procedural. The instruction says remove application instructions. "EXAMINATION INFORMATION" is about exam process; might be considered application instructions? It says "Completing the application, including all supplemental questions, serves as your exam for this position." That's still about application. Probably we should remove that section as it's application instructions. Also "Required Experience, Training & Eligibility" includes qualifications; we keep that as Requirements/Qualifications. "Work Schedule and Additional Information" includes schedule and telework details; we keep Schedule maybe. Also there is mention of Salary: "In some cases, the starting salary may be non-negotiable." That's vague; not a specific salary. According to rule: never create Pay/Schedule/Benefits sections unless posting actually states them. Salary is mentioned but not specific; it's vague "In some cases, the starting salary may be non-negotiable." That's not a concrete salary figure or range. Should we include Pay section? Probably not, because it's not specific. The rule: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "varies", "TBD"). So we should not create Pay section. Benefits: none mentioned. So we may have sections: About the role (maybe from THE POSITION paragraph), Responsibilities (from DESCRIPTION OF WORK bullet list), Requirements/Qualifications (from Required Experience, Training & Eligibility), Schedule (from Work Schedule and Additional Information). Also maybe "Benefits" none. Also "Pay" none. Also "Skills" maybe not explicit. We'll keep only those with content. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. So no heading for "Retirement Technician Trainee". Also do not put Job ID/requisition numbers as headings. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details like location Harrisburg, PA, work hours, telework details, etc. Let's extract content. THE POSITION paragraph: "The Public School Employees' Retirement System (PSERS) is seeking a Retirement Technician Trainee to join the team and provide essential services to our valued members. This role focuses on maintaining accurate data in member accounts and communicating with members and employers to ensure the validity of information on accounts across all systems. If you have strong communication skills, an eye for detail, the ability to learn new computer systems, and enjoy working with people, this is an opportunity for you to start a career that has growth potential. Apply with us today and embark upon a new and exciting career path!" We should keep that as About the role (maybe heading "About the role"). DESCRIPTION OF WORK: "This role focuses on learning how to evaluate retirement information and ensure accurate processing of member and employer data. As a Retirement Technician Trainee, you will perform the following duties:" then list bullet points: - Data Review: Review member and employer account data to identify issues and needed corrections - Benefit Calculations: Calculate estimates, adjustments, refunds, and related retirement values - System Accuracy: Verify system responses to ensure actions taken have processed correctly - Communication: Correspond with members and employers to clarify missing or incorrect information - Technical Learning: Learn and use multiple computer applications and tools to complete tasks - Process Support: Support various operational areas based on system and legislative needs We need to keep these as list items under Responsibilities. Work Schedule and Additional Information: "Full-time employment (37.5 hours per week) Work Hours are 7:30am to 3:30, Monday - Friday, with a 30-minute lunch. These positions are located in Harrisburg, PA and will require the selected candidate to report to the office in Harrisburg up to 3 days a week. Note: This is a trainee position. Following the successful completion of twelve-month training program, candidate will be promoted to a Retirement Technician. Telework: You may have the opportunity to work from home (telework) part-time. This position will be report to the office in Harrisburg up to 3 days a week and be able to telework 2 days a week, based on operational needs. In order to telework, you must have a securely configured high-speed Internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices." We need to keep schedule details: full-time 37.5 hrs, hours 7:30am-3:30 Mon-Fri with 30-min lunch, location Harrisburg PA, report to office up to 3 days a week, telework up to 2 days a week, need high-speed internet, approved location in PA, etc. Also note about trainee position and promotion after 12 months. That's substantive. We should not include "Salary: In some cases, the starting salary may be non-negotiable." That's vague; we could omit that sentence as it's not specific. Also "You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices." That's application instruction; we should remove. Thus schedule section will contain the rest. Required Experience, Training & Eligibility: "QUALIFICATIONS Minimum Experience and Training Requirements: Three years of experience in advanced clerical or technical work which includes or is supplemented by either one year of experience applying basic computer skills and techniques or three (3) credits in computer basics and techniques; or Associate Degree that includes or is supplemented by three (3) credits of computer basics and techniques; or Any equivalent combination of education, experience, and training which includes one year of advanced clerical or technical work applying basic computer skills and techniques or three (3) credits of computer basics and techniques. Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree/credits. Other Requirements: You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform Essential Functions as presented in the linked Position Description. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information." We need to keep qualifications and maybe residency requirement, essential functions, criminal history reports. However "Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information." That's somewhat boilerplate but it's a specific requirement. Might keep. However we need to remove duplicated lines, cookie/navigation/legal/EEO etc. This is legal requirement but it's specific to the job; we can keep. We should not include "See hiring agency contact information." That's vague; maybe we keep as part of requirement. We also need to strip out "Other Requirements: You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines." That's a requirement; we can keep the requirement but maybe drop the link instruction. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to residency guidelines is like navigation; we can drop that sentence but keep the requirement "You must meet the PA residency requirement". Similarly "You must be able to perform Essential Functions as presented in the linked Position Description." That's a requirement but references a link; we can keep the requirement but maybe drop the link part. However we need to preserve substantive information; the requirement is to perform essential functions; we can keep that phrase without the link. Thus qualifications section will contain paragraphs. We need to format as

    • for any list of duties/requirements/benefits. For qualifications, it's a paragraph with multiple conditions; we could break into list items for each bullet? The original is not a list but we can convert to list for clarity. The rule: Use
      • for any list of duties/requirements/benefits. So we should present requirements as a list. Thus we can create

        Requirements

        • Three years of experience in advanced clerical or technical work which includes or is supplemented by either one year of experience applying basic computer skills and techniques or three (3) credits in computer basics and techniques;
        • or Associate Degree that includes or is supplemented by three (3) credits of computer basics and techniques;
        • or Any equivalent combination of education, experience, and training which includes one year of advanced clerical or technical work applying basic computer skills and techniques or three (3) credits of computer basics and techniques.
        • Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree/credits.
        • You must meet the PA residency requirement.
        • You must be able to perform Essential Functions as presented in the Position Description.
        • A conditional offer of employment will require submission of criminal history reports.
        We need to ensure we don't duplicate. Now schedule section: we can make

        Schedule

        Full-time employment (37.5 hours per week). Work Hours are 7:30am to 3:30pm, Monday - Friday, with a 30-minute lunch. Positions are located in Harrisburg, PA and require reporting to the office in Harrisburg up to 3 days a week. This is a trainee position; after successful completion of the twelve‑month training program, the candidate will be promoted to Retirement Technician. Telework is available part‑time: up to 2 days per week from home, with the remaining days (up to 3) at the Harrisburg office, based on operational needs. To telework you must have a securely configured high‑speed Internet connection and work from an approved location inside Pennsylvania. If telework is not possible, you may report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

        We need to keep the note about trainee position and promotion. Now About the role:

        About the role

        The Public School Employees' Retirement System (PSERS) is seeking a Retirement Technician Trainee to join the team and provide essential services to our valued members. This role focuses on maintaining accurate data in member accounts and communicating with members and employers to ensure the validity of information on accounts across all systems. If you have strong communication skills, an eye for detail, the ability to learn new computer systems, and enjoy working with people, this is an opportunity for you to start a career that has growth potential. Apply with us today and embark upon a new and exciting career path!

        But we need to remove application instructions like "Apply with us today and embark upon a new and exciting career path!" That's somewhat encouraging application; maybe it's okay as it's part

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