Retirement Plan Services Manager

Key Responsibilities

• Develop and execute strategic initiatives to expand and enhance HTK’s retirement plan platform.
• Identify opportunities for growth, efficiency, and advisor adoption; translate into actionable initiatives.
• Define success metrics and track progress against business objectives.
• Oversee retirement plan platforms, product offerings, and supporting web-based tools, including billing.
• Continuously evaluate and enhance platform capabilities aligned with firm strategy.
• Research, evaluate, and propose new retirement plan solutions.
• Partner with financial professionals to align solutions with their business models and client needs.
• Develop and deliver training programs to drive adoption and best practices.
• Maintain expertise in ERISA and retirement plan regulatory requirements.
• Conduct ongoing due diligence on approved providers (disclosures, agreements, periodic reviews, site visits as appropriate).
• Partner with Compliance and Legal to ensure policies, disclosures, and agreements remain current.
• Support Product Committee in risk assessment and mitigation.
• Lead regular business reviews with retirement plan providers.
• Collaborate across Product, Operations, Sales Enablement, and Marketing to execute initiatives and enhancements.
• Manage onboarding of new products and selling agreements across internal stakeholders.
• Represent HTK at industry events, conferences, and regional meetings.
• Evaluate and respond to field-submitted product and platform requests, including risk analysis.
• Provide guidance and mentorship to team members.
• Drive process improvements and scalable operating practices.

Qualifications & Expertise

• Deep expertise in retirement plans (401(k), 403(b), 457, SEP, SIMPLE) and ERISA.
• Strong understanding of investment products including managed accounts, mutual funds, ETFs, annuities, alternatives, and non-traded vehicles.
• Familiarity with key metrics (alpha, beta, Sharpe ratio, standard deviation, etc.).
• Knowledge of broker-dealer and RIA platforms, operations, and compliance frameworks.
• Proven ability to lead strategic initiatives and manage cross-functional execution.
• Organizational, analytical, and problem-solving skills.
• Effective collaborator with the ability to influence across all levels.
• Strong written and verbal communication skills.
• Detail-oriented with a focus on execution and outcomes.