Retirement Plan Manager - Hybrid

Duties And Responsibilities

• Administers end-to-end retirement plan operations, ensuring accuracy, timeliness, and compliance.
• Ensures compliance with federal and state regulations governing qualified retirement plans.
• Serves as program owner for retirement plans, providing governance, oversight, and alignment with organizational strategy.
• Pairs with external vendors and consultants for effective service delivery and issue resolution.
• Collaborates with HR and Payroll for accurate data exchange and consistent processes.
• Led retirement plan design changes, system enhancements, and implementation initiatives.
• Manages retirement governance activities, including committee support, reporting, and documentation.
• Serves as escalation point for complex participant issues and drives continuous improvement efforts.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field; equivalent experience may be considered.
• 4–7 years of experience in retirement plan administration.
• Certifications preferred: ASPPA, CEBS, ERPA.
• Comprehensive knowledge of qualified and nonqualified retirement plan administration, including 401(k) structures and regulatory frameworks.
• Strong understanding of compliance, governance, fiduciary principles, and operational risk management.
• Strong analytical skills to interpret plan data and resolve complex issues.
• Ability to manage vendors and coordinate external retirement service providers.
• Effective communication and collaboration across internal and external stakeholders.
• Ability to independently manage a complex retirement program and drive process improvements.