Retirement and Benefits Technician 2 (Survivor Technician 02-8034)

Job Description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.

What You Will Be Doing

This position will serve as a Retirement and Benefits Technician II for the Survivor Unit Team. The team assists a spouse or a beneficiary of a recently deceased member to receive monetary and/or health benefits. The team processes death benefits for the Public Employees' Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), National Guard Naval Militia Retirement System (NGNMRS), Elected Public Officials Retirement System (EPORS), the Defined Contributions Plans, Alaska Supplemental Benefits Annuity Plan (SBS) and Deferred Compensation Plan (DCP).

Our Organization, Mission, and Culture

The Division of Retirement and Benefits administers the State of Alaska and political subdivision retirement and benefit plans. Our focus is to deliver excellent, accurate, and timely service to our member community.

The Benefits of Joining Our Team

Employees enjoy the satisfaction of working together to assist our members during a difficult transition.

The Working Environment You Can Expect

The workspace is located on the sixth floor of the State Office Building in downtown Juneau. The hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Minimum Qualifications

• Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.
• Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.
• Processing, means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.
• The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.
• One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.
• The experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.
• One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

Additional Required Information

Please read the below information carefully. This applies to your application submission.

• THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY - Please be sure to check our residency definition to determine if you qualify.
• At time of interview, please be prepared to provide:
• Copies of the last two (2) performance evaluations, or two (2) letters of reference from a supervisor,
• Copies (not originals) of official college/university transcripts (only if using post-secondary education as part of your application package to meet minimum qualifications),
• A list of at least three professional and/or academic references, including the following required contact information:
• Reference Name,
• Reference relationship (ex: Supervisor, former supervisor, high-school math teacher, accounting professor, co-worker, etc…),
• Reference email(s), and
• Reference phone number(s).