Retention Sales Development Representative
About the role
You will engage with existing customers to identify opportunities that drive retention, expansion, and continued revenue growth. You will build strong relationships with key contacts, understand customer needs, and navigate organizational structures to connect with decision-makers who can influence renewals and upsell opportunities.
Responsibilities
- Working closely with retention teams to schedule qualified appointments, to produce real business opportunities
- Aid in the collection and resolution of past-due invoices
- Learn and develop sales skills through our training and development program
- Certify and master around demonstrating our world-class products
- Work towards promotion into a sales role
Requirements
- Prior lead generation or inside sales experience
- Great listener, quick thinker, and the ability to work solo and as a team
- Bachelor's degree or equivalent experience
- Solid verbal and written communication skills
- Demonstrated ability to use Microsoft Windows and Office applications (including Word, Excel, PowerPoint and Outlook), Google Chrome, and LinkedIn
Qualifications
- Detail oriented with the ability to follow defined processes
Skills
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
Benefits
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retail benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
Pay
U.S. National Base Pay Range: $35,100 - $58,400. Total Target Cash Range: $54,000 - $89,900. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
Schedule
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