Retention and Education Coordinator: Office of Access & Community, Haslam College of Business - UTK

About the role

The Retention and Education Coordinator will provide leadership in designing, implementing, and managing programs that enhance student retention and success at the Haslam College of Business.

Responsibilities

• Lead & Oversee Education and Retention for Unit
• Lead educational programming to support the development of students, faculty, and staff within the Haslam College of Business and campus community
• Design, implement, and manage retention programs to enhance the organization's ability to retain students in the Haslam College of Business - Office of Access & Community Connections (Take Off Program, Sophomore Mentoring Program, and Community Advancement Program)
• Collaborate cross functionally within the college and with other campus leaders to ensure efforts are aligned with college strategy, and ultimately, contribute to the continuous improvement of the college's retention and graduation efforts.
• Manage relationships with others in the HCB and UT who are involved with education and retention programs for undergraduate students.
• Partner with stakeholders, corporate and community partners to provide educational and professional development workshops.
• Regularly monitor the progress of retention programs and adjust strategies as needed to achieve desired outcomes.
• Serve on HCB and UT campus boards and committees in leadership positions to stay up to date on campus initiatives that align with retention efforts.
• Lead communication efforts to expand office exposure across the college and welcome new first-year and transfer students.
• Advising/Counseling/Programming Support and lead efforts related to BETS scholarship recipients under the BETS Scholars Program and ensure student engagement and retention remain in correlation with the Haslam College of Business and University of Tennessee-Knoxville performance.
• Leading retention efforts by collaborating with faculty, staff, and university partners to provide targeted support for at-risk students through advising, coaching, and outreach efforts using university databases and programs.
• Overseeing and developing programs such as the Take Off Program and Sophomore Mentoring Program to create a supportive learning environment.
• Partnering with corporate and community stakeholders to offer educational and professional development workshops.
• Managing student recruitment, hiring, training, and evaluation for peer educators supporting retention programs.
• Making sure to monitor and assess retention initiatives, collect data, and prepare reports to measure program impact and effectiveness.
• Leading communication efforts to promote office initiatives, engage students, and enhance the college’s welcoming environment for first-year and transfer students.
• Serving on college and university boards to stay informed on campus-wide initiatives that support student retention and success.
• Manage and Supervise Teaching Associate for BUAD 103
• Create and plan learning and development curriculum for academic year
• Manage and assist with curriculum development
• Lead onboarding process for access to University of Tennessee-Knoxville system and points of access (i.e. DASH, IRIS, Canvas, etc.)
• Coordinate logistics and planning for BUAD 103 course and student engagement
• Evaluate the effectiveness and productivity of Teaching Associate at the conclusion of the course
• Supervise and instruct on workload and levels of compensation
• Review and discuss course content and subject matter prior to sessions; ensuring that content aligns with desired outcomes (i.e., student engagement, professional development, and academic growth)

Qualifications

• Education: Bachelor’s Degree
• Experience: 4 years of professional experience, a demonstrated commitment to experiences related to education, retention, academic support, and student development
• Knowledge, Skills, and Abilities: Ability to develop educational and training materials to present workshops for faculty, staff and students. Ability to provide strategic planning and leadership for college-wide and departmental programs. Skills to serve on various department, program, college and university committees that are consistent with the responsibilities of the position. Skills to present and communicate the educational and training materials to small and large audiences of faculty, staff and students. Knowledge of Best Practices in student retention and education/training.