RETC - Returns Clerk

A Day in the Life

As a Returns Clerk, you will organize and complete all warranty, quality control, repairs, and returns duties. You will work with products from clients involved in the active lifestyle.

What Does Success Look Like?

The ideal candidate is team-oriented, proactive, and has a high attention to detail. They should enjoy a fast-paced environment and prioritize tasks while collaborating with the supervisor and team.

The Following Schedule Is Available

• Monday-Friday 5:00 AM TO 1:30 PM

Pay

Starting Pay $19.50 an hour

Location

13200 S Broadway St. Los Angeles, CA 90061

All About You

• Ability to learn basic warehouse management scanning system (WMS)
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing priorities

The Must Haves

• Physical ability to carry out essential job functions, including lifting and carrying up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Must be in good standing in your current position (good attendance, performance, no PIPs within the last 3 months)
• Makes current Supervisor/Manager aware of your interest and has their approval prior to applying

Things You Will Be Doing

• Ensures all returns are processed in a timely manner and as per client requirements
• Inputs returns information into the system
• Communicates with clients via email and reports
• Quality controls on returns and warranty claims
• Follows NRI safety rules, safety procedures, security protocols, and standard operating procedures
• Keeps work and storage areas safe, clean, and tidy at all times
• Performs other duties as requested