Retailer Financial Analyst

About the role

Join the California Lottery’s Finance Division as a Retailer Financial Analyst and take the lead in supporting our retailer partners. In this role, you’ll manage financial operations for Key Accounts—including chains and route-model retailers—where accuracy, insight, and strong collaboration truly make a difference.

Responsibilities

• Own Key Account Financial Operations: Handle daily billing functions such as adjustments, collections, and account reconciliation. You’ll become the go-to expert for understanding how our billing systems behave differently for chains, multi-location partners, and route-model retailers.
• Solve and Support Retailer Issues: Assist locations with reconciliation questions, resolve variances, and analyze complex account discrepancies with precision and clarity.
• Maintain Financial System Accuracy: Perform internal systems reconciliations to ensure billing and revenue data align across multiple platforms. Document variances, open tickets, and provide detailed observations and recommendations.
• Deliver Completed Staff Work: Research answers to your own questions, propose solutions, and provide well-reasoned recommendations to management. You’ll act as a subject matter expert on Key Account financial processes.
• Support Enhancements & Fixes: Participate in system testing for new features or bug corrections