Retail Territory Manager
About the role
As a Retail Territory Manager, you’re the heartbeat of Mondelēz’s in-store success. You lead the charge in delivering world-class Direct Store Delivery (DSD) execution—bringing beloved brands to life on shelves across your territory. From building strong customer relationships to driving flawless retail execution, you make every store visit count. This role blends strategy, agility, and people skills. You’re not just managing a territory—you’re energizing it. Whether you're optimizing displays, solving challenges on the fly, or collaborating with retail teams, you’re the face of excellence and the spark behind every snack sale.
Responsibilities
- Hit the Numbers: Deliver monthly and quarterly sales targets by unlocking growth across assigned accounts using retail selling methodologies and executing customer plans
- Lead with Impact: Manage and inspire a team of full-time and part-time Merchandisers from hiring and coaching to performance development
- Drive Execution Excellence: Ensure flawless rollout of sales priorities and merchandising programs in-store
- Consult & Sell: Provide expert, on-site sales consultation to customers, securing incremental opportunities and executing HQ programs
- Plan for Growth: Tailor data-driven sales strategies to store demographics and customer needs to fuel territory expansion
- Build Relationships: Cultivate strong partnerships with store personnel to identify opportunities and deliver top-tier service
- Optimize Resources: Strategically deploy merchandisers and order writers to maximize shelf impact and sales volume
- Champion Store Success: Oversee product ordering, display execution, and unsaleables management in collaboration with Full-Time Order Writers (FTOWs)
- Own the Cadence: Design and execute a smart store schedule to strengthen relationships and drive results
- Stay Safe & Compliant: Operate within Mondelēz International’s safety and operational guidelines
Key Competencies
- Results-Driven: Consistently pursues goals and delivers strong business outcomes
- Relationship Builder: Builds trust and rapport with customers, team members, and cross-functional partners
- Agile & Adaptable: Responds quickly to changing priorities and thrives in dynamic retail environments
- Organized & Strategic: Plans effectively, prioritizes tasks, and manages time to meet objectives
- Collaborative Problem Solver: Resolves challenges with creativity and diplomacy, engaging others to find solutions
- Clear & Empathetic Communicator: Communicates with impact across verbal, non-verbal, and written channels
- Business-Savvy & Curious: Understands the broader business context and applies sound judgment
- Tech-Confident: Navigates retail systems and tools with ease to support operations
Requirements
- Be at least 18 years of age and have a valid driver's license issued by the state in which the person resides
- High School Diploma or GED required; college degree highly preferred
- Flexible work schedule, including the ability to work weekends and holidays
- 3-5 years of selling experience, including a strong sales background with excellent understanding of business processes and systems
- Ability to perform physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.)
- Successful completion of drug test, MVR check, and general background check
- Must be located within 40 miles of the specified cities: Newark, DE; Middletown, DE; Bear, DE; Elkton, MD; Smyrna, DE; New Castle, DE
Mondelēz International provides a company vehicle, which includes a gas card and vehicle maintenance program.
Pay
The base salary range for this position is $56,200 to $77,275; the exact salary depends on several factors such as experience, skills, education, and location. This position is also eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
Benefits
- Health insurance, wellness, and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and vacation time
Many of these benefits are subsidized or fully paid for by the company. Some benefits have eligibility requirements.