Retail Teller Regional Float

About the role

The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders. Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.
• Participate in various retail and bank projects as necessary.

Requirements

• H.S. Diploma or GED preferred or equivalent combination of education and experience.
• Willingness to travel and work in different locations.

Physical demands: Regularly: Standing, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth; Frequently: Sitting, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions; Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (50 lbs.).

Pay

Wage range: Minimum $16.50, Midpoint $18.57, Maximum $20.63 per hour.

Schedule

This schedule will vary due to branch needs.

Benefits

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.