Retail Technical Training Coordinator- WEST

About the role

The Retail Technical Training Coordinator delivers technical training programs for automotive technicians across Goodyear Retail, using in-person, virtual, and hands-on methods. It focuses on building expertise in diagnostics, repair, safety, and emerging vehicle technologies (ADAS, EV/HEV).

Responsibilities

• Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies.
• Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality.
• Develop and facilitate training programs, including ASE and internal certification preparation.
• Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards.
• Partner with internal teams to design curriculum, training materials, and technical content.
• Support new product, tool, and technology launches through structured training and field enablement.

Requirements

• Associates degree in automotive technology or related field required; equivalent experience (minimum 8 years) considered in lieu of a degree, along with Master ASE Automotive Technician certification (including L1) and additional ASE certifications preferred.
• Minimum of 5 years of hands-on diagnostic and repair experience, with exposure to automotive retail, dealership, OEM, fleet, or supplier environments.
• Advanced mechanical and diagnostic expertise across major vehicle systems, including strong knowledge of diagnostic strategies, tools, and service systems.
• Strong communication, coaching, and analytical skills, with the ability to simplify complex concepts, identify skill gaps, and operate independently in a field-based environment.

Qualifications

• Must reside within the assigned territory and be able to travel 75–80% including overnight, with the ability to perform hands-on demonstrations, meet physical requirements, and maintain a valid driver’s license.

Skills

• Effective communication and interpersonal skills.
• Ability to simplify complex concepts and identify skill gaps.
• Strong analytical and problem-solving skills.
• Proficiency in diagnostic tools and techniques.

Benefits

• Comprehensive health and wellness benefits.
• Retirement savings plan with company match.
• Flexible work schedule and remote work options.
• Professional development opportunities and training resources.

Pay

Competitive salary based on experience and qualifications.

Schedule

Variable schedule to accommodate training needs and technician availability.

Goodyear

Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.