Retail Team Member - Party & Event Host

Event Coordination

• Coordinate and facilitate events including children's birthday parties and other craft classes.
• Create and implement party add-ons such as goody bags, balloons, etc.
• Facilitate and instruct party participants in craft projects.
• Perform face painting and other activities.
• Communicate with clients and store team members regarding events.
• Create and adjust plans based on client feedback and needs.
• Ensure client satisfaction for scheduled events.

Customer Service

• Help customers shop and locate products.
• Provide solutions and assist with Omni-channel processes like BOPIS and SFS.
• Educate customers on Rewards program and Private Label Credit Cards.
• Complete enrollments and answer emails, make phone calls, and complete paperwork.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards.
• Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance.

Operational Tasks

• Unload trucks and perform merchandise duties.
• Maintain store recovery standards.
• Set up, break down, and clean before and after each event.